US Restaurant POS Software Market - Industry Trends and Forecast to 2029
- Published Date: 2022-11-22
- Report ID: 144397
- Pages: 200
-
Format:
Short Description
U.S. Restaurant POS Software Market, By Component (Software, Hardware And Services), Type (Mobile POS System, Tablet POS System, Terminal POS System, Online POS System, Self-Service Kiosk POS System And Others), Operating System (DOS System, Linux System, Windows System, MAC And Android), Usage (Online And Offline), Application (Employee Clocking, Inventory Management, Tracking & Reporting, Tablet Compatibility, Credit/Debit Card Processing, Receipt Printing, Accounting Integration, Menu Building And Others), Deployment Mode (On-Premise And Cloud), Enterprise Size (Large Enterprises and SMES), Restaurant Type (Quick Service Restaurants (QSR) And Full Service Restaurants (FSR)) Industry Trends and Forecast to 2028
Market Definition
Restaurant POS software is a point of sale solution that manages all the transactions that happen at a restaurant environment. A restaurant POS system evolved from earlier restaurant billing software that accepted orders and generated a receipt to become a complete restaurant management system. Restaurant POS software offers smart reporting & analytics, stock & inventory management, customer relationship management, reduces manual labor and simplifies operations adding to this it integrates with the various third party applications such as e-wallets, online ordering, loyalty programs, table reservations, and others.
A POS system offers following numerous benefits to the restaurant owners and customers. POS system simplifies communications between the kitchen and the wait staff. The POS system works as a time clock which helps to prepare payroll activities for employees, tracks everything from food usage to the popular food items, organizes profit and loss statement of business and sales tax, also saves lot of cost associated with certain operations and others. Managers and owners of restaurants can use POS tools and solution to compare business practices at various locations, also eases the on boarding process for new employees, and track employee and business effectiveness.
Market Segmentation
The restaurant POS software market is segmented on the basis of component, type, operating system, usage, application, deployment mode, enterprise size and restaurant type.
On the basis of component, the restaurant POS software market is segmented into software, hardware and services.
On the basis of type, the restaurant POS software market has been segmented into mobile POS system, tablet POS system, terminal POS system, online POS system, self-service kiosk POS system and others.
On the basis of operating system, the restaurant POS software market has been segmented into DOS system, linux system, windows system, MAC and android.
On the basis of usage, the restaurant POS software market has been segmented into online and offline.
On the basis of application, the restaurant POS software market has been segmented into employee clocking, inventory management, tracking & reporting, tablet compatibility, credit/debit card processing, receipt printing, accounting integration, menu building and others.
On the basis of deployment mode, the restaurant POS software market has been segmented into on-premise and cloud.
On the basis of enterprise size, the restaurant POS software market has been segmented into large enterprises and SMES.
On the basis of restaurant type, the restaurant POS software market has been segmented into quick service restaurants (QSR) and full service restaurants (FSR).
Market Players
Some of the major players operating in the restaurant POS software market are:
Oracle
Infor
Toshiba Tec Corporation
NCR Corporation
LAVU Inc.
Lightspeed
LimeTray
Revel Systems
Worldline
TouchBistro Inc.
Talech Inc.
Square Inc.
POSitouch
PAR Technology Corp.
Global Retail Technology Limited
Mad Mobile
Future POS
Guest Innovations Inc.
Clover Network Inc.
Appetize Technologies Inc.
Toast Inc.
Shift4 Payments LLC
SpotOn Transact Inc.
TABLE OF CONTENTS
1 INTRODUCTION 17
1.1 OBJECTIVES OF THE STUDY 17
1.2 MARKET DEFINITION 17
1.3 OVERVIEW OF U.S. & CANADA RESTAURANT POS SOFTWARE MARKET 17
1.4 CURRENCY AND PRICING 19
1.5 LIMITATIONS 19
1.6 MARKETS COVERED 20
2 MARKET SEGMENTATION 23
2.1 MARKETS COVERED 23
2.2 GEOGRAPHICAL SCOPE 23
2.3 YEARS CONSIDERED FOR THE STUDY 24
2.4 DBMR TRIPOD DATA VALIDATION MODEL 25
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 28
2.6 DBMR MARKET POSITION GRID 29
2.7 VENDOR SHARE ANALYSIS 30
2.8 MULTIVARIATE MODELING 31
2.9 COMPONENT TIMELINE CURVE 31
2.10 MARKET APPLICATION COVERAGE GRID 32
2.11 SECONDARY SOURCES 33
2.12 ASSUMPTIONS 33
3 EXECUTIVE SUMMARY 34
4 PREMIUM INSIGHTS 37
4.1 FUTURE TREND 39
4.2 USE CASES 39
4.3 BRANDS OF EXISTING POS 39
4.4 POS TERMINALS 40
5 MARKET OVERVIEW 41
5.1 DRIVERS 43
5.1.1 INCREASING UTILIZATION OF POS SOFTWARE 43
5.1.2 DIGITALIZING AND CENTRALIZATION OF RESTAURANT OPERATIONS 43
5.1.3 INCREASING FOCUS TOWARDS EFFICIENT SUPPLY CHAIN AND ORDER QUALITY 44
5.1.4 GROWING NUMBER OF SMARTPHONES USAGE 45
5.1.5 ENHANCED CONSUMER EXPERIENCE PROVIDED BY POS 46
5.2 RESTRAINTS 46
5.2.1 LACK OF ADOPTION RATE IN SOME AREAS 46
5.2.2 HIGH IMPLEMENTATION COST 47
5.3 OPPORTUNITIES 47
5.3.1 GROWING ADOPTION OF CLOUD SERVICES 47
5.3.2 INCREASING FOCUS TOWARDS DIGITAL PAYMENTS 48
5.3.3 TECHNOLOGY ADVANCEMENT IN THE RESTAURANT INDUSTRY 49
5.3.4 GROWING RESTAURANT INFRASTRUCTURE IN COUNTRIES 49
5.3.5 GROWING NEED FOR ANALYTICS 50
5.4 CHALLENGES 50
5.4.1 LEGAL AND SECURITY CONCERNS 50
5.4.2 LACK OF TECHNICAL EXPERTISE 51
5.4.3 STRINGENT DATA REGULATION IMPOSED BY GOVERNMENT 51
6 COVID-19 IMPACT ON U.S. & CANADA RESTAURANT POS SOFTWARE MARKET 52
6.1 ANALYSIS ON IMPACT OF COVID-19 ON THE U.S. & CANADA RESTAURANT POS SOFTWARE MARKET 52
6.2 AFTERMATH OF COVID-19 AND GOVERNMENT INITIATIVE TO BOOST THE MARKET 52
6.3 STRATEGIC DECISIONS FOR MANUFACTURERS AFTER COVID-19 TO GAIN COMPETITIVE MARKET SHARE 53
6.4 IMPACT ON PRICE 53
6.5 IMPACT ON DEMAND 53
6.6 IMPACT ON SUPPLY CHAIN 54
6.7 CONCLUSION 54
7 U.S. & CANADA RESTAURANT POS SOFTWARE MARKET, BY COMPONENT 55
7.1 OVERVIEW 56
7.2 SOFTWARE 57
7.2.1 FRONT END 57
7.2.2 BACK END 57
7.2.2.1 ANALYTICS 57
7.2.2.2 SALES MANAGEMENT 57
7.2.2.3 OTHERS 58
7.3 HARDWARE 58
7.3.1 TABLET 58
7.3.2 MOBILE PHONE 58
7.3.3 PC MONITOR 58
7.3.4 OTHERS 58
7.4 SERVICES 58
7.4.1 MANAGED SERVICES 59
7.4.2 PROFESSIONAL SERVICES 59
7.4.2.1 CONSULTING 59
7.4.2.2 IMPLEMENTATION 59
7.4.2.3 TRAINING AND SUPPORT 59
8 U.S. & CANADA RESTAURANT POS SOFTWARE MARKET, BY TYPE 60
8.1 OVERVIEW 61
8.2 TERMINAL POS SYSTEM 62
8.3 TABLET POS SYSTEM 62
8.4 MOBILE POS SYSTEM 63
8.5 ONLINE POS SYSTEM 63
8.6 SELF-SERVICE KIOSK POS SYSTEM 63
8.7 OTHERS 64
9 U.S. & CANADA RESTAURANT POS SOFTWARE MARKET, BY OPERATING SYSTEM 65
9.1 OVERVIEW 66
9.2 ANDROID 67
9.3 MAC 67
9.4 WINDOWS SYSTEM 67
9.5 DOS SYSTEM 68
9.6 LINUX SYSTEM 68
10 U.S. & CANADA RESTAURANT POS SOFTWARE MARKET, BY USAGE 69
10.1 OVERVIEW 70
10.2 ONLINE 71
10.3 OFFLINE 71
11 U.S. & CANADA RESTAURANT POS SOFTWARE MARKET, BY APPLICATION 72
11.1 OVERVIEW 73
11.2 INVENTORY MANAGEMENT 74
11.3 TRACKING AND REPORTING 74
11.4 EMPLOYEE CLOCKING 75
11.5 TABLET COMPATIBILITY 75
11.6 RECEIPT PRINTING 75
11.7 MENU BUILDING 76
11.8 ACCOUNT INTEGRATION 76
11.9 DEBIT/CARD PROCESSING 76
11.10 OTHERS 77
12 U.S. & CANADA RESTAURANT POS SOFTWARE MARKET, BY DEPLOYMENT MODE 78
12.1 OVERVIEW 79
12.2 CLOUD 80
12.3 ON-PREMISE 80
13 U.S. & CANADA RESTAURANT POS SOFTWARE MARKET, BY ENTERPRISE SIZE 81
13.1 OVERVIEW 82
13.2 LARGE ENTERPRISES 83
13.3 SMES 83
14 U.S. & CANADA RESTAURANT POS SOFTWARE MARKET, BY RESTAURANT TYPE 84
14.1 OVERVIEW 85
14.2 FULL SERVICE RESTAURANT (FSR) 86
14.2.1 HOTEL RESTAURANT POS SYSTEM 86
14.2.2 FINE DINING RESTAURANT POS SYSTEM 86
14.2.3 BAR RESTAURANT POS SYSTEM 86
14.2.4 OTHERS 86
14.3 QUICK SERVICE RESTAURANTS (QSR) 87
14.3.1 DELIVERY POS SYSTEM 87
14.3.2 FOOD TRUCK POS SYSTEM 87
14.3.3 COFFEE SHOP POS SYSTEM 87
14.3.4 DELI POS SYSTEM 87
14.3.5 BAKER POS SYSTEM 87
14.3.6 OTHERS 87
15 U.S. & CANADA RESTAURANT POS SOFTWARE MARKET, BY COUNTRY 88
15.1 U.S. & CANADA 89
15.1.1 U.S. 98
15.1.2 CANADA 112
16 U.S. & CANADA RESTAURANT POS SOFTWARE MARKET: COMPANY LANDSCAPE 116
16.1 COMPANY SHARE ANALYSIS: U.S. & CANADA 116
17 SWOT 117
18 COMPANY PROFILES 118
18.1 ORACLE 118
18.1.1 COMPANY SNAPSHOT 118
18.1.2 REVENUE ANALYSIS 118
18.1.3 COMPANY SHARE ANALYSIS 119
18.1.4 PRODUCT PORTFOLIO 119
18.1.5 RECENT DEVELOPMENT 119
18.2 INFOR 120
18.2.1 COMPANY SNAPSHOT 120
18.2.2 REVENUE ANALYSIS 120
18.2.3 COMPANY SHARE ANALYSIS 121
18.2.4 PRODUCT PORTFOLIO 121
18.2.5 RECENT DEVELOPMENTS 122
18.3 TOSHIBA TEC CORPORATION 123
18.3.1 COMPANY SNAPSHOT 123
18.3.2 REVENUE ANALYSIS 123
18.3.3 COMPANY SHARE ANALYSIS 124
18.3.4 PRODUCT PORTFOLIO 124
18.3.5 RECENT DEVELOPMENT 124
18.4 NCR CORPORATION 125
18.4.1 COMPANY SNAPSHOT 125
18.4.2 REVENUE ANALYSIS 125
18.4.3 COMPANY SHARE ANALYSIS 126
18.4.4 SOLUTION PORTFOLIO 126
18.4.5 RECENT DEVELOPMENTS 127
18.5 APPETIZE TECHNOLOGIES, INC. 128
18.5.1 COMPANY SNAPSHOT 128
18.5.2 PRODUCT PORTFOLIO 128
18.5.3 RECENT DEVELOPMENTS 129
18.6 CLOVER NETWORK, INC. 130
18.6.1 COMPANY SNAPSHOT 130
18.6.2 PRODUCT PORTFOLIO 130
18.6.3 RECENT DEVELOPMENT 130
18.6.4 PRODUCT PORTFOLIO 131
18.6.5 RECENT DEVELOPMENT 131
18.7 FUTURE POS 132
18.7.1 COMPANY SNAPSHOT 132
18.7.2 PRODUCT PORTFOLIO 132
18.7.3 RECENT DEVELOPMENTS 132
18.8 GLOBAL RETAIL TECHNOLOGY LIMITED 133
18.8.1 COMPANY SNAPSHOT 133
18.8.2 PRODUCT PORTFOLIO 133
18.8.3 RECENT DEVELOPMENT 133
18.9 GUEST INNOVATIONS, INC. 134
18.9.1 COMPANY SNAPSHOT 134
18.9.2 PRODUCT PORTFOLIO 134
18.9.3 RECENT DEVELOPMENTS 135
18.10 LAVU, INC. 136
18.10.1 COMPANY SNAPSHOT 136
18.10.2 PRODUCT PORTFOLIO 136
18.10.3 RECENT DEVELOPMENTS 137
18.11 LIGHTSPEED 138
18.11.1 COMPANY SNAPSHOT 138
18.11.2 REVENUE ANALYSIS 138
18.11.3 PRODUCT PORTFOLIO 139
18.11.4 RECENT DEVELOPMENTS 139
18.12 LIMETRAY 140
18.12.1 COMPANY SNAPSHOT 140
18.12.2 PRODUCT PORTFOLIO 140
18.12.3 RECENT DEVELOPMENT 140
18.13 MAD MOBILE 141
18.13.1 COMPANY SNAPSHOT 141
18.13.2 PRODUCT PORTFOLIO 141
18.13.3 RECENT DEVELOPMENT 141
18.14 PAR TECHNOLOGY CORP. 142
18.14.1 COMPANY SNAPSHOT 142
18.14.2 REVENUE ANALYSIS 142
18.14.3 PRODUCT PORTFOLIO 143
18.14.4 RECENT DEVELOPMENTS 143
18.15 POSITOUCH 144
18.15.1 COMPANY SNAPSHOT 144
18.15.2 SOLUTION PORTFOLIO 144
18.15.3 RECENT DEVELOPMENT 144
18.16 REVEL SYSTEMS 145
18.16.1 COMPANY SNAPSHOT 145
18.16.2 PRODUCT PORTFOLIO 145
18.16.3 RECENT DEVELOPMENT 145
18.17 SHIFT4 PAYMENTS, LLC 146
18.17.1 COMPANY SNAPSHOT 146
18.17.2 PRODUCT PORTFOLIO 146
18.17.3 RECENT DEVELOPMENTS 147
18.18 SPOTON TRANSACT, INC. 148
18.18.1 COMPANY SNAPSHOT 148
18.18.2 PRODUCT PORTFOLIO 148
18.18.3 RECENT DEVELOPMENTS 149
18.19 SQUARE, INC. 150
18.19.1 COMPANY SNAPSHOT 150
18.19.2 REVENUE ANALYSIS 150
18.19.3 PRODUCT PORTFOLIO 151
18.19.4 RECENT DEVELOPMENTS 151
18.20 TALECH, INC. 152
18.20.1 COMPANY SNAPSHOT 152
18.20.2 PRODUCT PORTFOLIO 152
18.20.3 RECENT DEVELOPMENT 152
18.21 TOAST, INC. 153
18.21.1 COMPANY SNAPSHOT 153
18.21.2 PRODUCT PORTFOLIO 153
18.21.3 RECENT DEVELOPMENTS 153
18.22 TOUCHBISTRO INC. 154
18.22.1 COMPANY SNAPSHOT 154
18.22.2 SOLUTION PORTFOLIO 154
18.22.3 RECENT DEVELOPMENTS 154
18.23 WORLDLINE 156
18.23.1 COMPANY SNAPSHOT 156
18.23.2 REVENUE ANALYSIS 156
18.23.3 PRODUCT PORTFOLIO 157
18.23.4 RECENT DEVELOPMENTS 157
19 QUESTIONNAIRE 158
20 RELATED REPORTS 163
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