TABLE OF CONTENTS
1 INTRODUCTION 22
1.1 OBJECTIVES OF THE STUDY 22
1.2 MARKET DEFINITION 22
1.3 OVERVIEW OF TURKEY IT SERVICES MARKET 22
1.4 CURRENCY AND PRICING 24
1.5 LIMITATIONS 24
1.6 MARKETS COVERED 24
2 MARKET SEGMENTATION 28
2.1 MARKETS COVERED 28
2.2 YEARS CONSIDERED FOR THE STUDY 29
2.3 GEOGRAPHIC SCOPE 29
2.4 DBMR TRIPOD DATA VALIDATION MODEL 30
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 33
2.6 DBMR MARKET POSITION GRID 34
2.7 VENDOR SHARE ANALYSIS 36
2.8 MARKET END-USER COVERAGE GRID 37
2.9 MULTIVARIATE MODELLING 38
2.10 SYSTEM CURVE 39
2.11 SECONDARY SOURCES 40
2.12 ASSUMPTIONS 40
3 EXECUTIVE SUMMARY 41
4 PREMIUM INSIGHTS 45
4.1 PORTERS FIVE FORCES 46
4.2 PESTEL ANALYSIS 47
4.2.1 POLITICAL FACTORS 47
4.2.2 ECONOMIC FACTORS 48
4.2.3 SOCIAL FACTORS 48
4.2.4 LEGAL FACTORS 48
4.2.5 TECHNOLOGICAL FACTORS 49
4.2.6 ENVIRONMENTAL FACTORS 49
4.3 BRAND COMPARATIVE ANALYSIS 50
4.4 REGULATORY STANDARD: 54
5 REGIONAL SUMMARY 56
6 MARKET OVERVIEW 57
6.1 DRIVER 59
6.1.1 GROWING NEED OF SMART AND SECURITY SYSTEMS 59
6.1.2 INCREASING DEMAND FOR AUTOMATIC FIRE FIGHTING SYSTEM 60
6.2 RESTRAINTS 61
6.2.1 RISING SECURITY AND PRIVACY CONCERNS 61
6.2.2 STRICT REGULATORY FRAMEWORK 61
6.3 OPPORTUNITIES 62
6.3.1 GROWING NEED FOR SYSTEM INTEGRATION 62
6.3.2 INCREASING NEED FOR TECHNOLOGICAL ADVANCEMENT IN LOW CURRENT DEVICES 62
6.3.3 RISING STRATEGIC PARTNERSHIP AND ACQUISITION AMONG ORGANIZATIONS FOR PHYSICAL AND CYBER SECURITY SYSTEM 63
6.4 CHALLENGES 63
6.4.1 UNAVAILABILITY OF SERVICE TECHNICIANS 63
6.4.2 OUTDATED EQUIPMENT AND SOFTWARE 64
7 TURKEY IT SERVICES MARKET, BY SYSTEM 65
7.1 OVERVIEW 66
7.2 SMART SYSTEM 67
7.2.1 FIRE ALARM SYSTEMS 69
7.2.2 PUBLIC ADDRESS SYSTEMS 69
7.2.3 AUDIO/VISUAL SYSTEMS 69
7.2.4 MASTER CLOCK SYSTEMS 69
7.2.5 SMATV & IPTV, OTT SYSTEMS 69
7.2.6 LIGHTING CONTROL 69
7.2.7 NETWORK AND IP TELEPHONY 69
7.2.8 HOME AUTOMATION SYSTEMS 69
7.2.9 INTRUDER ALARM SYSTEMS 69
7.2.10 NURSE CALL SYSTEM 69
7.2.11 OTHERS 69
7.3 SECURITY SYSTEM 69
7.3.1 CCTV, SECURITY AND SURVEILLANCE SYSTEMS 70
7.3.2 ACCESS CONTROL SYSTEMS 70
7.3.2.1 ACCESS DEVICES 70
7.3.2.1.1 BIOMETRIC AUTHENTICATION 71
7.3.2.1.2 SMART CARD AND MOBILE ID AUTHENTICATION 71
7.3.2.2 READERS 71
7.3.2.3 MAGNETIC AND ELECTRIC LOCKS 71
7.3.3 INTRUSION DETECTION SYSTEMS 71
7.3.4 GATES & BARRIERS 71
7.3.5 OTHERS 71
7.4 CONTROL AND AUTOMATION 71
7.4.1 BUILDING MANAGEMENT SYSTEMS (BMS) 72
7.4.2 FIBER OPTICS CABLE INSTALLATION AND TESTING 72
7.4.3 SCADA AND AUTOMATION 72
7.4.4 ACTIVE COMPONENTS 72
7.4.5 INSTRUMENT EQUIPMENT AND CONTROL 72
7.4.6 OTHERS 72
8 TURKEY IT SERVICES MARKET, BY TYPE 73
8.1 OVERVIEW 74
8.2 PROFESSIONAL SERVICES 75
8.2.1 INSTALLATION AND IMPLEMENTATION 76
8.2.2 DESIGNING 76
8.2.3 SUPPORT AND MAINTENANCE 76
8.2.4 UPGRADATION 76
8.3 MANAGES SERVICES 77
9 TURKEY IT SERVICES MARKET, BY ORGANIZATION SIZE 78
9.1 OVERVIEW 79
9.2 LARGE ENTERPRISES 80
9.3 SMALL AND MEDIUM ENTERPRISES 81
10 TURKEY IT SERVICES MARKET, BY END USER 82
10.1 OVERVIEW 83
10.2 COMMERCIAL 84
10.2.1 BY APPLICATION 85
10.2.1.1 AIRPORTS 85
10.2.1.2 RETAIL AND MALLS 85
10.2.1.3 HOSPITALITY 85
10.2.1.4 HEALTHCARE 85
10.2.1.5 BANKING AND FINANCIAL INSTITUTIONS 85
10.2.1.6 OTHERS 85
10.2.2 BY SYSTEM 86
10.2.2.1 SMART SYSTEM 86
10.2.2.2 SECURITY SYSTEM 86
10.2.2.3 CONTROL AND AUTOMATION 86
10.2.3 BY TYPE 86
10.2.3.1 PROFESSIONAL SERVICES 86
10.2.3.1.1 INSTALLATION AND IMPLEMENTATION 87
10.2.3.1.2 DESIGNING 87
10.2.3.1.3 SUPPORT AND MAINTENANCE 87
10.2.3.1.4 UPGRADATION 87
10.2.3.2 MANAGES SERVICES 87
10.3 INDUSTRIAL 87
10.3.1 BY APPLICATION 88
10.3.1.1 OIL & GAS 88
10.3.1.2 SECURITY 88
10.3.1.3 TELECOMMUNICATION 88
10.3.1.4 DATA CENTER 88
10.3.1.5 MANUFACTURING 88
10.3.1.6 OTHERS 88
10.3.2 BY SYSTEM 88
10.3.2.1 SMART SYSTEM 88
10.3.2.2 SECURITY SYSTEM 88
10.3.2.3 CONTROL AND AUTOMATION 88
10.3.3 BY SYSTEM 89
10.3.3.1 PROFESSIONAL SERVICES 89
10.3.3.1.1 INSTALLATION AND IMPLEMENTATION 89
10.3.3.1.2 DESIGNING 89
10.3.3.1.3 SUPPORT AND MAINTENANCE 89
10.3.3.1.4 UPGRADATION 89
10.3.3.2 MANAGES SERVICES 89
10.4 RESIDENTIAL 89
10.4.1 BY APPLICATION 90
10.4.1.1 MULTI FAMILY HOME 90
10.4.1.2 SINGLE FAMILY HOME 90
10.4.1.3 APARTMENTS 90
10.4.1.4 OTHERS 90
10.4.2 BY SYSTEM 90
10.4.2.1 SMART SYSTEM 90
10.4.2.2 SECURITY SYSTEM 90
10.4.2.3 CONTROL AND AUTOMATION 90
10.4.3 BY TYPE 91
10.4.3.1 PROFESSIONAL SERVICES 91
10.4.3.1.1 INSTALLATION AND IMPLEMENTATION 91
10.4.3.1.2 DESIGNING 91
10.4.3.1.3 SUPPORT AND MAINTENANCE 91
10.4.3.1.4 UPGRADATION 91
10.4.3.2 MANAGES SERVICES 91
10.5 GOVERNMENT 91
10.5.1 BY SYSTEM 92
10.5.1.1 SECURITY SYSTEM 92
10.5.1.2 SMART SYSTEM 92
10.5.1.3 CONTROL AND AUTOMATION 92
10.5.2 BY TYPE 92
10.5.2.1 PROFESSIONAL SERVICES 92
10.5.2.1.1 INSTALLATION AND IMPLEMENTATION 93
10.5.2.1.2 DESIGNING 93
10.5.2.1.3 SUPPORT AND MAINTENANCE 93
10.5.2.1.4 UPGRADATION 93
10.5.2.2 MANAGES SERVICES 93
10.6 OTHERS 93
11 TURKEY IT SERVICES MARKET: COMPANY LANDSCAPE 94
11.1 COMPANY SHARE ANALYSIS: TURKEY 94
12 SWOT ANALYSIS 95
13 COMPANY PROFILE 96
13.1 MOBI EGYPT 96
13.1.1 COMPANY PROFILE 96
13.1.2 PRODUCT PORTFOLIO 96
13.1.3 RECENT DEVELOPMENT 96
13.2 INTERCOM ENTERPRISES 97
13.2.1 COMPANY PROFILE 97
13.2.2 SOLUTION PORTFOLIO 97
13.2.3 RECENT DEVELOPMENT 97
13.3 ADVANCED MICRO TECHNOLOGIES CO. 98
13.3.1 COMPANY PROFILE 98
13.3.2 SOLUTION PORTFOLIO 98
13.3.3 RECENT DEVELOPMENT 98
13.4 EMERGY CONSULTANCY 99
13.4.1 COMPANY SNAPSHOT 99
13.4.2 PRODUCT PORTFOLIO 99
13.4.3 RECENT DEVELOPMENTS 99
13.5 BITS SECURE IT INFRASTRUCTURE 100
13.5.1 COMPANY SNAPSHOT 100
13.5.2 PRODUCT PORTFOLIO 100
13.5.3 RECENT DEVELOPMENTS 100
13.6 ADS 101
13.6.1 COMPANY SNAPSHOT 101
13.6.2 PRODUCT PORTFOLIO 101
13.6.3 RECENT DEVELOPMENTS 101
13.7 AL SADARA UAE 102
13.7.1 COMPANY PROFILE 102
13.7.2 SERVICES PORTFOLIO 102
13.7.3 RECENT DEVELOPMENT 102
13.8 BTC NETWORKS 103
13.8.1 COMPANY SNAPSHOT 103
13.8.2 PRODUCT PORTFOLIO 103
13.8.3 RECENT DEVELOPMENTS 103
13.9 EMIRATES DAWN 104
13.9.1 COMPANY PROFILE 104
13.9.2 SERVICES PORTFOLIO 104
13.9.3 RECENT DEVELOPMENT 104
13.10 ENERGY PILLARS 105
13.10.1 COMPANY PROFILE 105
13.10.2 SERVICES PORTFOLIO 105
13.10.3 RECENT DEVELOPMENT 105
13.11 GUQA IT TEAM 106
13.11.1 COMPANY SNAPSHOT 106
13.11.2 PRODUCT PORTFOLIO 106
13.11.3 RECENT DEVELOPMENT 107
13.12 INDUSTRIAL DIMENSIONS CONTRACTING CO. 108
13.12.1 COMPANY SNAPSHOT 108
13.12.2 PRODUCT PORTFOLIO 108
13.12.3 RECENT DEVELOPMENTS 108
13.13 SKIES LTD. 109
13.13.1 COMPANY SNAPSHOT 109
13.13.2 PRODUCT PORTFOLIO 109
13.13.3 RECENT DEVELOPMENTS 109
13.14 TECO MIDDLE. EAST 110
13.14.1 COMPANY PROFILE 110
13.14.2 SERVICE PORTFOLIO 110
13.14.3 RECENT DEVELOPMENT 110
13.15 ZEGTECH INC. 111
13.15.1 COMPANY SNAPSHOT 111
13.15.2 PRODUCT PORTFOLIO 111
13.15.3 RECENT DEVELOPMENTS 111
14 QUESTIONNAIRE 112
15 RELATED REPORTS 114

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