TABLE OF CONTENTS
1 INTRODUCTION 88
1.1 OBJECTIVES OF THE STUDY 88
1.2 MARKET DEFINITION 88
1.3 OVERVIEW OF THE NORTH AMERICA GDPR SERVICES MARKET 88
1.4 CURRENCY AND PRICING 90
1.5 LIMITATIONS 90
1.6 MARKETS COVERED 90
2 MARKET SEGMENTATION 94
2.1 MARKETS COVERED 94
2.2 YEARS CONSIDERED FOR THE STUDY 95
2.3 GEOGRAPHIC SCOPE 96
2.4 DBMR TRIPOD DATA VALIDATION MODEL 97
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 100
2.6 DBMR MARKET POSITION GRID 101
2.7 VENDOR SHARE ANALYSIS 103
2.8 MULTIVARIATE MODELLING 104
2.9 OFFERING CURVE 104
2.10 END USE COVERAGE GRID 105
2.11 SECONDARY SOURCES 106
2.12 ASSUMPTIONS 106
3 EXECUTIVE SUMMARY 107
4 PREMIUM INSIGHTS 110
4.1 TECHNOLOGICAL TREND ANALYSIS: 111
4.2 VALUE CHAIN ANALYSIS 113
4.3 REGULATORY FRAMEWORK 115
4.4 PRIZING ANALYSIS 117
4.5 CASE STUDIES 118
4.5.1 EMPLOYEE SURVEILLANCE AND GDPR 118
4.5.2 GOOGLE LLC PAID USD 54 MILLION PENALTY FOR GDPR 119
4.5.3 PRIVACY ISSUES AND DATA PROTECTION IN BIG DATA 119
5 MARKET OVERVIEW 120
5.1 DRIVERS 122
5.1.1 INCREASING DEMAND FOR DATA PROCESSING TRANSPARENCY 122
5.1.2 IMPLEMENTATION OF THE GDPR BY EU 123
5.1.3 RISING GENERATION OF ENORMOUS AMOUNT OF DATA 123
5.1.4 INCREASING REQUIREMENT FOR DATA SECURITY AND PRIVACY 124
5.2 RESTRAINTS 125
5.2.1 HIGH IMPLEMENTATION COST OF GDPR SERVICES 125
5.2.2 GDPR SERVICES FOR CLOUD-BASED ECOSYSTEM ARE COMPLEX 126
5.2.3 THE INCREASING CYBERSECURITY THREATS 126
5.3 OPPORTUNITIES 127
5.3.1 GROWING ADOPTION OF GDPR COMPLIANCE SERVICES IN HEALTHCARE AND RETAIL SECTORS 127
5.3.2 INCREASING ADOPTION OF GDPR SERVICES BY LARGE SCALE ENTERPRISES 127
5.3.3 RISING DEMAND OF DATA MANAGEMENT AND API MANAGEMENT 128
5.4 CHALLENGES 129
5.4.1 STRICT ADOPTION OF SYSTEM AUDIT & ASSESSMENT; API COMPLIANCE MANAGEMENT 129
5.4.2 OVER REGULATIONS FOR GDPR SERVICES 130
6 NORTH AMERICA GDPR SERVICES MARKET, BY OFFERING 131
6.1 OVERVIEW 132
6.2 SOLUTIONS 133
6.2.1 DATA MANAGEMENT 134
6.2.1.1 DATA GOVERNANCE 134
6.2.1.2 DATA DISCOVERY AND MAPPING 134
6.2.2 API MANAGEMENT 134
6.3 SERVICES 135
6.3.1 PROFESSIONAL SERVICES 136
6.3.1.1 GDPR READINESS ASSESSMENT 136
6.3.1.2 RISK ASSESSMENT & DPIA 136
6.3.1.3 DPO-AS-A-SERVICE 136
6.3.1.4 TRAINING & CERTIFICATION 136
6.3.2 MANAGED SERVICES 136
7 NORTH AMERICA GDPR SERVICES MARKET, BY DEPLOYMENT MODEL 137
7.1 OVERVIEW 138
7.2 CLOUD 139
7.3 ON-PREMISES 140
8 NORTH AMERICA GDPR SERVICES MARKET, BY ORGANIZATION SIZE 141
8.1 OVERVIEW 142
8.2 LARGE SCALE ORGANIZATION 143
8.3 MEDIUM SCALE ORGANIZATION 144
8.4 SMALL SCALE ORGANIZATION 145
9 NORTH AMERICA GDPR SERVICES MARKET, BY END USE 146
9.1 OVERVIEW 147
9.2 BFSI 148
9.2.1 SOLUTIONS 149
9.2.1.1 DATA MANAGEMENT 149
9.2.1.1.1 DATA GOVERNANCE 150
9.2.1.1.2 DATA DICOVERY & MAPPING 150
9.2.1.2 API MANAGEMENT 150
9.2.2 SERVICES 150
9.2.2.1 PROFESSIONAL SERVICES 151
9.2.2.1.1 GDPR READINESS ASSESSMENT 151
9.2.2.1.2 RISK ASSESSMENT & DPIA 151
9.2.2.1.3 DPO-AS-A-SERVICE 151
9.2.2.1.4 TRAINING & CERTIFICATION 151
9.2.2.2 MANAGED SERVICES 151
9.3 GOVERNMENT 152
9.3.1 SOLUTIONS 153
9.3.1.1 DATA MANAGEMENT 153
9.3.1.1.1 DATA GOVERNANCE 153
9.3.1.1.2 DATA DISCOVERY & MAPPING 153
9.3.1.2 API MANAGEMENT 154
9.3.2 SERVICES 154
9.3.2.1 PROFESSIONAL SERVICES 154
9.3.2.1.1 GDPR READINESS ASSESSMENT 155
9.3.2.1.2 Risk ASSESSMENT & DPIA 155
9.3.2.1.3 DPO-AS-A-SERVICE 155
9.3.2.1.4 TRAINING & CERTIFICATION 155
9.3.2.2 MANAGED SERVICES 155
9.4 RETAIL AND E-COMMERCE 155
9.4.1 SOLUTIONS 156
9.4.1.1 DATA MANAGEMENT 157
9.4.1.1.1 DATA GOVERNANCE 157
9.4.1.1.2 DATA DISCOVERY & MAPPING 157
9.4.1.2 API MANAGEMENT 157
9.4.2 SERVICES 158
9.4.2.1 PROFESSIONAL SERVICES 158
9.4.2.1.1 GDPR READINESS ASSESSMENT 158
9.4.2.1.2 RISK ASSESSMENT & DPIA 158
9.4.2.1.3 DPO-AS-A-SERVICE 158
9.4.2.1.4 TRAINING & CERTIFICATION 159
9.4.2.2 MANAGED SERVICES 159
9.5 HEALTHCARE 159
9.5.1 SOLUTIONS 160
9.5.1.1 DATA MANAGEMENT 160
9.5.1.1.1 DATA GOVERNANCE 161
9.5.1.1.2 DATA DISCOVERY AND MAPPING 161
9.5.1.2 API MANAGEMENT 161
9.5.2 SERVICES 161
9.5.2.1 PROFESSIONAL SERVICES 162
9.5.2.1.1 GDPR READINESS ASSESSMENT 162
9.5.2.1.2 RISK ASSESSMENT & DPIA 162
9.5.2.1.3 DPO-AS-A-SERVICE 162
9.5.2.1.4 TRAINING & CERTIFICATION 162
9.5.2.2 MANAGED SERVICES 162
9.6 EDUCATION 163
9.6.1 SOLUTIONS 164
9.6.1.1 DATA MANAGEMENT 164
9.6.1.1.1 DATA GOVERNANCE 164
9.6.1.1.2 DATA DISCOVER & MAPPING 164
9.6.1.2 API MANAGEMENT 164
9.6.2 SERVICES 165
9.6.2.1 PROFESSIONAL SERVICES 165
9.6.2.1.1 GDPR READINESS ASSESSMENT 165
9.6.2.1.2 RISK ASSESSMENT & DPIA 165
9.6.2.1.3 DPO-AS-A-SERVICE 166
9.6.2.1.4 TRAINING & CERTIFICATION 166
9.6.2.2 MANAGED SERVICES 166
9.7 MANUFACTURING 166
9.7.1 SOLUTIONS 167
9.7.1.1 DATA MANAGEMENT 167
9.7.1.1.1 DATA GOVERNANCE 168
9.7.1.1.2 DATA DISCOERY & MAPPING 168
9.7.1.2 API MANAGEMENT 168
9.7.2 SERVICES 168
9.7.2.1 PROFESSIONAL SERVICES 168
9.7.2.1.1 GDPR READINESS ASSESSMENT 169
9.7.2.1.2 RISK ASSESSMENT & DPIA 169
9.7.2.1.3 DPO-AS-A-SERVICE 169
9.7.2.1.4 TRAINING & CERTIFICATION 169
9.7.2.2 MANAGED SERVICES 169
9.8 OTHERS 170
9.8.1 SOLUTIONS 171
9.8.1.1 DATA MANAGEMENT 171
9.8.1.1.1 DATA GOVERNANCE 171
9.8.1.1.2 DATA DISCOVERY & MAPPING 171
9.8.1.2 API MANAGEMENT 172
9.8.2 SERVICES 172
9.8.2.1 PROFESSIONAL SERVICES 172
9.8.2.1.1 GDPR READINESS ASSESSMENT 173
9.8.2.1.2 RISK ASSESSMENT & DPIA 173
9.8.2.1.3 DPO-AS-A-SERVICE 173
9.8.2.1.4 TRAINING & CERTIFICATION 173
9.8.2.2 MANAGED SERVICES 173
10 NORTH AMERICA GDPR SERVICES MARKET, BY REGION 174
10.1 NORTH AMERICA 175
10.1.1 U.S. 189
10.1.2 CANADA 200
10.1.3 MEXICO 211
11 NORTH AMERICA GDPR SERVICES MARKET, COMPANY LANDSCAPE 222
11.1 COMPANY SHARE ANALYSIS: NORTH AMERICA 222
12 SWOT ANALYSIS 223
13 COMPANY PROFILING 224
13.1 MICROSOFT 224
13.1.1 COMPANY SNAPSHOT 224
13.1.2 REVENUE ANALYSIS 224
13.1.3 COMPANY SHARE ANALYSIS 225
13.1.4 SOLUTION PORTFOLIO 225
13.1.5 RECENT DEVELOPMENTS 225
13.2 IBM CORPORATION 227
13.2.1 COMPANY SNAPSHOT 227
13.2.2 REVENUE ANALYSIS 227
13.2.3 COMPANY SHARE ANALYSIS 228
13.2.4 SOLUTION PORTFOLIO 228
13.2.5 RECENT DEVELOPMENTS 228
13.3 AMAZON WEB SERVICES, INC. (A SUBSIDIARY OF AMAZON) 230
13.3.1 COMPANY SNAPSHOT 230
13.3.2 REVENUE ANALYSIS 230
13.3.3 COMPANY SHARE ANALYSIS 231
13.3.4 SOLUTION PORTFOLIO 231
13.3.5 RECENT DEVELOPMENTS 231
13.4 SAP SE 233
13.4.1 COMPANY SNAPSHOT 233
13.4.2 REVENUE ANALYSIS 233
13.4.3 COMPANY SHARE ANALYSIS 234
13.4.4 SOLUTION PORTFOLIO 234
13.4.5 RECENT DEVELOPMENTS 234
13.5 ORACLE 236
13.5.1 COMPANY SNAPSHOT 236
13.5.2 REVENUE ANALYSIS 236
13.5.3 COMPANY SHARE ANALYSIS 237
13.5.4 SOLUTION PORTFOLIO 237
13.5.5 RECENT DEVELOPMENTS 237
13.6 ABSOLUTE SOFTWARE CORPORATION 239
13.6.1 COMPANY SNAPSHOT 239
13.6.2 REVENUE ANALYSIS 239
13.6.3 SOLUTION PORTFOLIO 240
13.6.4 RECENT DEVELOPMENTS 240
13.7 BROADCOM 242
13.7.1 COMPANY SNAPSHOT 242
13.7.2 REVENUE ANALYSIS 242
13.7.3 SOLUTION PORTFOLIO 243
13.7.4 RECENT DEVELOPMENTS 243
13.8 CAPGEMINI 244
13.8.1 COMPANY SNAPSHOT 244
13.8.2 REVENUE ANALYSIS 244
13.8.3 SOLUTION PORTFOLIO 245
13.8.4 RECENT DEVELOPMENTS 245
13.9 DUN & BRADSTREET, INC. 247
13.9.1 COMPANY SNAPSHOT 247
13.9.2 REVENUE ANALYSIS 247
13.9.3 PRODUCT PORTFOLIO 248
13.9.4 RECENT DEVELOPMENTS 248
13.10 INFORMATICA 250
13.10.1 COMPANY SNAPSHOT 250
13.10.2 REVENUE ANALYSIS 250
13.10.3 SOLUTION PORTFOLIO 251
13.10.4 RECENT DEVELOPMENTS 251
13.11 IRON MOUNTAIN INCORPORATED 253
13.11.1 COMPANY SNAPSHOT 253
13.11.2 REVENUE ANALYSIS 253
13.11.3 SERVICES PORTFOLIO 254
13.11.4 RECENT DEVELOPMENTS 255
13.12 MICRO FOCUS 256
13.12.1 COMPANY SNAPHOT 256
13.12.2 REVENUE ANALYSIS 256
13.12.3 SOLUTION PORTFOLIO 257
13.12.4 RECENT DEVELOPMENTS 257
13.13 MIMECAST SERVICES LIMITED 259
13.13.1 COMPANY SNAPSHOT 259
13.13.2 SOLUTION PORTFOLIO 259
13.13.3 RECENT DEVELOPMENTS 259
13.14 ONETRUST, LLC. 261
13.14.1 COMPANY SNAPSHOT 261
13.14.2 SOLUTION PORTFOLIO 261
13.14.3 RECENT DEVELOPMENTS 261
13.15 PROOFPOINT, INC. 263
13.15.1 COMPANY SNAPSHOT 263
13.15.2 REVENUE ANALYSIS 263
13.15.3 PRODUCT PORTFOLIO 264
13.15.4 RECENT DEVELOPMENTS 264

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