MEA Telecom Managed Services Market - Industry Trends and Forecast to 2029
- Published Date: 2022-12-31
- Report ID: 144133
- Pages: 225
-
Format:
Short Description
Middle East and Africa Telecom Managed Services Market, By Type (Managed Data Center Services, Managed Network Services, Managed Communication and Collaboration Services, Managed Security Services, Managed Mobility Services, and Others), Managed Information Service (MIS) (Business Process Management, Managed Operational Support Systems/Business Support Systems, Project & Portfolio Management, and Others), Deployment Model (On-Premise and Cloud), Organization Size (Large Enterprises and Small and Medium Enterprises (SMES)), Country (South Africa, Saudi Arabia, U.A.E., Israel, Egypt, and the Rest of the Middle East and Africa) Industry Trends and Forecast to 2029
Market Definition:
A managed service is the task handled by a third party, frequently in the context of the business it services. Managed services are used to cut expenses, enhance service quality, or free up internal teams to work on duties that are unique to the specific company, and it is a means to delegate general chores to a specialist. A managed service provider is a business that offers these services. A managed services provider is often an IT services provider that manages and assumes responsibility for providing a defined set of services to its clients.
Telecom managed services enable organizations to reduce their costs in business operations, which allows them to concentrate more on essential business exercises and fundamental techniques, cut down dangers related to business operations, and upgrade operational effectiveness and precision.
Market Segmentation:
The Middle East and Africa telecom managed services market is segmented based on type, managed information service (MIS), deployment model, and organization size.
On the basis of type, the Middle East and Africa telecom managed services market is segmented into managed data center services, managed network services, managed communication and collaboration services, managed security services, managed mobility services, and others
On the basis of managed information service (MIS), the Middle East and Africa telecom managed services market is segmented into business process management, managed operational support systems/business support systems, project & portfolio management, and others
On the basis of deployment model, the Middle East and Africa telecom managed services market has been segmented into on-premise and cloud
On the basis of organization size, the Middle East and Africa telecom managed services market is segmented into large enterprises and small and medium enterprises (SMES)
Market Players
Some of the key market players for the Middle East and Africa telecom managed services market are listed below:
FUJITSU
DXC Technology Company
IBM Corporation
Cognizant
Wipro Limited
Capgemini
Accenture
Tata Consultancy Services Limited
HCL Technologies Limited
NTT DATA Corporation
Verizon
Cisco Systems, Inc.
ZTE Corporation
Huawei Technologies Co., Ltd.
Telefonaktiebolaget LM Ericsson
AT&T Intellectual Property
Nokia Corporation
Lumen Technologies
RACKSPACE TECHNOLOGY, INC.
Comarch SA
Tech Mahindra Limited
Infosys Limited
BT
TABLE OF CONTENTS
1 INTRODUCTION 33
1.1 OBJECTIVES OF THE STUDY 33
1.2 MARKET DEFINITION 33
1.3 OVERVIEW OF MIDDLE EAST & AFRICA TELECOM MANAGED SERVICES MARKET 33
1.4 CURRENCY AND PRICING 35
1.5 LIMITATIONS 35
1.6 MARKETS COVERED 36
2 MARKET SEGMENTATION 39
2.1 MARKETS COVERED 39
2.2 GEOGRAPHICAL SCOPE 40
2.3 YEARS CONSIDERED FOR THE STUDY 41
2.4 DBMR TRIPOD DATA VALIDATION MODEL 42
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 45
2.6 DBMR MARKET POSITION GRID 46
2.7 VENDOR SHARE ANALYSIS 48
2.8 MULTIVARIATE MODELING 49
2.9 TYPE TIMELINE CURVE 49
2.10 SECONDARY SOURCES 50
2.11 ASSUMPTIONS 50
3 EXECUTIVE SUMMARY 51
4 PREMIUM INSIGHTS 54
4.1 REGULATORY FRAMEWORK 56
4.1.1 REGULATIONS FOR U.S. 56
4.1.2 REGULATIONS FOR U.K. 57
4.1.3 REGULATIONS FOR SPAIN 57
4.1.4 REGULATIONS FOR NETHERLANDS 58
4.1.5 REGULATIONS FOR JAPAN 58
4.2 PESTEL ANALYSIS 59
4.2.1 POLITICAL FACTORS: 59
4.2.2 ECONOMIC FACTORS: 59
4.2.3 SOCIAL FACTORS: 59
4.2.4 TECHNOLOGICAL FACTORS: 60
4.2.5 ENVIRONMENTAL FACTORS: 60
4.2.6 LEGAL FACTORS: 60
4.3 PORTERS MODEL 61
4.4 TECHNOLOGICAL ANALYSIS 61
4.4.1 BIG DATA AND ANALYTICS 61
4.4.2 CLOUD COMPUTING 62
4.4.3 ARTIFICIAL INTELLIGENCE 62
4.4.4 MACHINE LEARNING 63
5 MARKET OVERVIEW 64
5.1 DRIVERS 66
5.1.1 INCREASING NEED FOR BUSINESS AGILITY 66
5.1.2 RISING CUSTOMER FOCUS TOWARDS ENHANCED COST, EFFICIENCY, AND EASY DEPLOYMENT 66
5.1.3 GROWING PREFERENCE FOR CLOUD TECHNOLOGY AND ITS SIGNIFICANCE IN PROCESS AUTOMATION 67
5.1.4 SURGING DEMAND FOR DATA CENTERS 67
5.1.5 HEIGHTENED DEPENDENCY ON CLOUD IDENTITY AND ACCESS MANAGEMENT SOLUTIONS 68
5.1.6 RAPID GROWTH IN DIGITALIZATION ACROSS BUSINESS 69
5.2 RESTRAINT 69
5.2.1 GROWING DATA SECURITY AND PRIVACY CONCERNS 69
5.3 OPPORTUNITIES 70
5.3.1 FOCUS ON MULTI-WORKFLOW SCHEDULING OF BUSINESS 70
5.3.2 EMERGENCE OF DIGITAL TECHNOLOGIES, NAMELY AI, IOT, AND CLOUD COMPUTING 71
5.3.3 GROWING DEMAND FOR DIGITAL SKILLS IN UNDERDEVELOPED ECONOMIES 71
5.3.4 INCREASING GROWTH IN THE TELECOM INDUSTRY 72
5.4 CHALLENGE 72
5.4.1 LACK OF SKILLED WORKFORCE AND HIGH ATTRITION RATE 72
6 MIDDLE EAST & AFRICA TELECOM MANAGED SERVICES MARKET, BY TYPE 73
6.1 OVERVIEW 74
6.2 MANAGED DATA CENTER SERVICES 75
6.2.1 STORAGE MANAGEMENT 76
6.2.2 SERVER MANAGEMENT 76
6.2.3 MANAGED PRINT SERVICES 76
6.2.4 OTHERS 76
6.3 MANAGED NETWORK SERVICES 76
6.3.1 MANAGED WIDE AREA NETWORK 77
6.3.2 NETWORK MONITORING 77
6.3.3 MANAGED NETWORK SECURITY 77
6.3.4 MANAGED LOCAL AREA NETWORK 78
6.3.5 MANAGED WIRELESS FIDELITY 78
6.3.6 MANAGED VIRTUAL PRIVATE NETWORK 78
6.4 MANAGED COMMUNICATION AND COLLABORATION SERVICES 78
6.4.1 MANAGED VOICE OVER INTERNET PROTOCOL (VOIP) 79
6.4.2 MANAGED UNIFIED COMMUNICATION AS A SERVICE (UCAAS) 79
6.4.3 OTHERS 79
6.5 MANAGED SECURITY SERVICES 79
6.5.1 MANAGED IDENTITY AND ACCESS MANAGEMENT 80
6.5.2 MANAGED FIREWALL 81
6.5.3 MANAGED ANTIVIRUS/ANTIMALWARE 81
6.5.4 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS 81
6.5.5 MANAGED VULNERABILITY MANAGEMENT 81
6.5.6 MANAGED UNIFIED THREAT MANAGEMENT 81
6.5.7 MANAGED RISK AND COMPLIANCE MANAGEMENT 81
6.5.8 MANAGED ENCRYPTION 81
6.5.9 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT 81
6.5.10 OTHERS 81
6.6 MANAGED MOBILITY SERVICES 82
6.6.1 APPLICATION MANAGEMENT 82
6.6.2 DEVICE LIFE CYCLE MANAGEMENT 83
6.7 OTHERS 83
7 MIDDLE EAST & AFRICA TELECOM MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE (MIS) 84
7.1 OVERVIEW 85
7.2 BUSINESS PROCESS MANAGEMENT 86
7.3 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS 87
7.4 PROJECT & PORTFOLIO MANAGEMENT 87
7.5 OTHERS 88
8 MIDDLE EAST & AFRICA TELECOM MANAGED SERVICES MARKET, BY DEPLOYMENT MODEL 89
8.1 OVERVIEW 90
8.2 CLOUD 91
8.3 ON-PREMISE 92
9 MIDDLE EAST & AFRICA TELECOM MANAGED SERVICES MARKET, BY ORGANIZATION SIZE 93
9.1 OVERVIEW 94
9.2 LARGE ENTERPRISES 95
9.2.1 CLOUD 96
9.2.2 ON-PREMISE 96
9.3 SMALL AND MEDIUM ENTERPRISES (SMES) 96
9.3.1 CLOUD 97
9.3.2 ON-PREMISE 97
10 MIDDLE EAST & AFRICA TELECOM MANAGED SERVICES MARKET, BY REGION 98
10.1 MIDDLE EAST & AFRICA 99
10.1.1 SAUDI ARABIA 106
10.1.2 U.A.E. 110
10.1.3 SOUTH AFRICA 114
10.1.4 ISRAEL 118
10.1.5 EGYPT 122
10.1.6 REST OF MIDDLE EAST & AFRICA 126
11 MIDDLE EAST & AFRICA TELECOM MANAGED SERVICES MARKET: COMPANY LANDSCAPE 127
11.1 COMPANY SHARE ANALYSIS: MIDDLE EAST & AFRICA 127
12 SWOT ANALYSIS 128
13 COMPANY PROFILE 129
13.1 IBM CORPORATION 129
13.1.1 COMPANY SNAPSHOT 129
13.1.2 REVENUE ANALYSIS 129
13.1.3 COMPANY SHARE ANALYSIS 130
13.1.4 SERVICE PORTFOLIO 130
13.1.5 RECENT DEVELOPMENTS 130
13.2 ACCENTURE 132
13.2.1 COMPANY SNAPSHOT 132
13.2.2 REVENUE ANALYSIS 132
13.2.3 COMPANY SHARE ANALYSIS 133
13.2.4 SERVICE PORTFOLIO 133
13.2.5 RECENT DEVELOPMENTS 133
13.3 HUAWEI TECHNOLOGIES CO., LTD. 135
13.3.1 COMPANY SNAPSHOT 135
13.3.2 REVENUE ANALYSIS 135
13.3.3 COMPANY SHARE ANALYSIS 136
13.3.4 PRODUCT PORTFOLIO 136
13.3.5 RECENT DEVELOPMENT 136
13.4 AT&T INTELLECTUAL PROPERTY 137
13.4.1 COMPANY SNAPSHOT 137
13.4.2 REVENUE ANALYSIS 137
13.4.3 COMPANY SHARE ANALYSIS 138
13.4.4 PRODUCT PORTFOLIO 138
13.4.5 RECENT DEVELOPMENT 138
13.5 VERIZON 139
13.5.1 COMPANY SNAPSHOT 139
13.5.2 REVENUE ANALYSIS 139
13.5.3 COMPANY SHARE ANALYSIS 140
13.5.4 PRODUCT PORTFOLIO 140
13.5.5 RECENT DEVELOPMENTS 140
13.6 TELEFONAKTIEBOLAGET LM ERICSSON 141
13.6.1 COMPANY SNAPSHOT 141
13.6.2 REVENUE ANALYSIS 141
13.6.3 PRODUCT PORTFOLIO 142
13.6.4 RECENT DEVELOPMENT 142
13.7 BT 143
13.7.1 COMPANY SNAPSHOT 143
13.7.2 REVENUE ANALYSIS 143
13.7.3 PRODUCT PORTFOLIO 144
13.7.4 RECENT DEVELOPMENT 144
13.8 CAPGEMINI 145
13.8.1 COMPANY SNAPSHOT 145
13.8.2 REVENUE ANALYSIS 145
13.8.3 SERVICE PORTFOLIO 146
13.8.4 RECENT DEVELOPMENTS 146
13.9 CISCO SYSTEMS, INC. 147
13.9.1 COMPANY SNAPSHOT 147
13.9.2 REVENUE ANALYSIS 147
13.9.3 PRODUCT PORTFOLIO 148
13.9.4 RECENT DEVELOPMENTS 148
13.10 COGNIZANT 149
13.10.1 COMPANY SNAPSHOT 149
13.10.2 REVENUE ANALYSIS 149
13.10.3 SERVICE PORTFOLIO 150
13.10.4 RECENT DEVELOPMENTS 150
13.11 COMARCH SA 151
13.11.1 COMPANY SNAPSHOT 151
13.11.2 REVENUE ANALYSIS 151
13.11.3 PRODUCT PORTFOLIO 152
13.11.4 RECENT DEVELOPMENT 152
13.12 DXC TECHNOLOGY COMPANY 153
13.12.1 COMPANY SNAPSHOT 153
13.12.2 REVENUE ANALYSIS 153
13.12.3 SERVICE PORTFOLIO 154
13.12.4 RECENT DEVELOPMENT 154
13.13 FUJITSU 155
13.13.1 COMPANY SNAPSHOT 155
13.13.2 REVENUE ANALYSIS 155
13.13.3 PRODUCT PORTFOLIO 156
13.13.4 RECENT DEVELOPMENT 156
13.14 GTT COMMUNICATIONS, INC. 157
13.14.1 COMPANY SNAPSHOT 157
13.14.2 PRODUCT PORTFOLIO 157
13.14.3 RECENT DEVELOPMENT 157
13.15 HCL TECHNOLOGIES LIMITED 158
13.15.1 COMPANY SNAPSHOT 158
13.15.2 REVENUE ANALYSIS 158
13.15.3 PRODUCT PORTFOLIO 159
13.15.4 RECENT DEVELOPMENT 159
13.16 INFOSYS LIMITED 160
13.16.1 COMPANY SNAPSHOT 160
13.16.2 REVENUE ANALYSIS 160
13.16.3 PRODUCT PORTFOLIO 161
13.16.4 RECENT DEVELOPMENTS 161
13.17 LUMEN TECHNOLOGIES 162
13.17.1 COMPANY SNAPSHOT 162
13.17.2 REVENUE ANALYSIS 162
13.17.3 PRODUCT PORTFOLIO 163
13.17.4 RECENT DEVELOPMENT 163
13.18 NOKIA CORPORATION 164
13.18.1 COMPANY SNAPSHOT 164
13.18.2 REVENUE ANALYSIS 164
13.18.3 PRODUCT PORTFOLIO 165
13.18.4 RECENT DEVELOPMENT 165
13.19 NTT DATA CORPORATION 166
13.19.1 COMPANY SNAPSHOT 166
13.19.2 REVENUE ANALYSIS 166
13.19.3 SERVICES PORTFOLIO 167
13.19.4 RECENT DEVELOPMENT 167
13.20 RACKSPACE TECHNOLOGY, INC. 168
13.20.1 COMPANY SNAPSHOT 168
13.20.2 REVENUE ANALYSIS 169
13.20.3 PRODUCT PORTFOLIO 169
13.20.4 RECENT DEVELOPMENT 169
13.21 TATA CONSULTANCY SERVICES LIMITED 170
13.21.1 COMPANY SNAPSHOT 170
13.21.2 REVENUE ANALYSIS 170
13.21.3 SERVICE PORTFOLIO 171
13.21.4 RECENT DEVELOPMENTS 171
13.22 TECH MAHINDRA LIMITED 172
13.22.1 COMPANY SNAPSHOT 172
13.22.2 REVENUE ANALYSIS 172
13.22.3 PRODUCT PORTFOLIO 173
13.22.4 RECENT DEVELOPMENTS 173
13.23 UNISYS 174
13.23.1 COMPANY SNAPSHOT 174
13.23.2 REVENUE ANALYSIS 174
13.23.3 PRODUCT PORTFOLIO 175
13.23.4 RECENT DEVELOPMENT 175
13.24 WIPRO LIMITED 176
13.24.1 COMPANY SNAPSHOT 176
13.24.2 REVENUE ANALYSIS 176
13.24.3 PRODUCT PORTFOLIO 177
13.24.4 RECENT DEVELOPMENTS 177
13.25 ZTE CORPORATION 179
13.25.1 COMPANY SNAPSHOT 179
13.25.2 REVENUE ANALYSIS 179
13.25.3 PRODUCT PORTFOLIO 180
13.25.4 RECENT DEVELOPMENT 180
14 QUESTIONNAIRE 181
15 RELATED REPORTS 185
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