TABLE OF CONTENTS
1 INTRODUCTION 88
1.1 OBJECTIVES OF THE STUDY 88
1.2 MARKET DEFINITION 88
1.3 OVERVIEW OF THE MIDDLE EAST & AFRICA GDPR SERVICES MARKET 88
1.4 CURRENCY AND PRICING 90
1.5 LIMITATIONS 90
1.6 MARKETS COVERED 90
2 MARKET SEGMENTATION 94
2.1 MARKETS COVERED 94
2.2 YEARS CONSIDERED FOR THE STUDY 95
2.3 GEOGRAPHIC SCOPE 96
2.4 DBMR TRIPOD DATA VALIDATION MODEL 97
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 100
2.6 DBMR MARKET POSITION GRID 101
2.7 VENDOR SHARE ANALYSIS 103
2.8 MULTIVARIATE MODELLING 104
2.9 OFFERING CURVE 104
2.10 END USE COVERAGE GRID 105
2.11 SECONDARY SOURCES 106
2.12 ASSUMPTIONS 106
3 EXECUTIVE SUMMARY 107
4 PREMIUM INSIGHTS 110
4.1 TECHNOLOGICAL TREND ANALYSIS: 111
4.2 VALUE CHAIN ANALYSIS 113
4.3 REGULATORY FRAMEWORK 115
4.4 PRIZING ANALYSIS 117
4.5 CASE STUDIES 118
4.5.1 EMPLOYEE SURVEILLANCE AND GDPR 118
4.5.2 GOOGLE LLC PAID USD 54 MILLION PENALTY FOR GDPR 119
4.5.3 PRIVACY ISSUES AND DATA PROTECTION IN BIG DATA 119
5 MARKET OVERVIEW 120
5.1 DRIVERS 122
5.1.1 INCREASING DEMAND FOR DATA PROCESSING TRANSPARENCY 122
5.1.2 IMPLEMENTATION OF THE GDPR BY EU 123
5.1.3 RISING GENERATION OF ENORMOUS AMOUNT OF DATA 123
5.1.4 INCREASING REQUIREMENT FOR DATA SECURITY AND PRIVACY 124
5.2 RESTRAINTS 125
5.2.1 HIGH IMPLEMENTATION COST OF GDPR SERVICES 125
5.2.2 GDPR SERVICES FOR CLOUD-BASED ECOSYSTEM ARE COMPLEX 126
5.2.3 THE INCREASING CYBERSECURITY THREATS 126
5.3 OPPORTUNITIES 127
5.3.1 GROWING ADOPTION OF GDPR COMPLIANCE SERVICES IN HEALTHCARE AND RETAIL SECTORS 127
5.3.2 INCREASING ADOPTION OF GDPR SERVICES BY LARGE SCALE ENTERPRISES 127
5.3.3 RISING DEMAND OF DATA MANAGEMENT AND API MANAGEMENT 128
5.4 CHALLENGES 129
5.4.1 STRICT ADOPTION OF SYSTEM AUDIT & ASSESSMENT; API COMPLIANCE MANAGEMENT 129
5.4.2 OVER REGULATIONS FOR GDPR SERVICES 130
6 MIDDLE EAST & AFRICA GDPR SERVICES MARKET, BY OFFERING 131
6.1 OVERVIEW 132
6.2 SOLUTIONS 133
6.2.1 DATA MANAGEMENT 134
6.2.1.1 DATA GOVERNANCE 134
6.2.1.2 DATA DISCOVERY AND MAPPING 134
6.2.2 API MANAGEMENT 134
6.3 SERVICES 135
6.3.1 PROFESSIONAL SERVICES 136
6.3.1.1 GDPR READINESS ASSESSMENT 136
6.3.1.2 RISK ASSESSMENT & DPIA 136
6.3.1.3 DPO-AS-A-SERVICE 136
6.3.1.4 TRAINING & CERTIFICATION 136
6.3.2 MANAGED SERVICES 136
7 MIDDLE EAST & AFRICA GDPR SERVICES MARKET, BY DEPLOYMENT MODEL 137
7.1 OVERVIEW 138
7.2 CLOUD 139
7.3 ON-PREMISES 140
8 MIDDLE EAST & AFRICA GDPR SERVICES MARKET, BY ORGANIZATION SIZE 141
8.1 OVERVIEW 142
8.2 LARGE SCALE ORGANIZATION 143
8.3 MEDIUM SCALE ORGANIZATION 144
8.4 SMALL SCALE ORGANIZATION 145
9 MIDDLE EAST & AFRICA GDPR SERVICES MARKET, BY END USE 146
9.1 OVERVIEW 147
9.2 BFSI 148
9.2.1 SOLUTIONS 149
9.2.1.1 DATA MANAGEMENT 149
9.2.1.1.1 DATA GOVERNANCE 150
9.2.1.1.2 DATA DICOVERY & MAPPING 150
9.2.1.2 API MANAGEMENT 150
9.2.2 SERVICES 150
9.2.2.1 PROFESSIONAL SERVICES 151
9.2.2.1.1 GDPR READINESS ASSESSMENT 151
9.2.2.1.2 RISK ASSESSMENT & DPIA 151
9.2.2.1.3 DPO-AS-A-SERVICE 151
9.2.2.1.4 TRAINING & CERTIFICATION 151
9.2.2.2 MANAGED SERVICES 151
9.3 GOVERNMENT 152
9.3.1 SOLUTIONS 153
9.3.1.1 DATA MANAGEMENT 153
9.3.1.1.1 DATA GOVERNANCE 153
9.3.1.1.2 DATA DISCOVERY & MAPPING 153
9.3.1.2 API MANAGEMENT 154
9.3.2 SERVICES 154
9.3.2.1 PROFESSIONAL SERVICES 154
9.3.2.1.1 GDPR READINESS ASSESSMENT 155
9.3.2.1.2 Risk ASSESSMENT & DPIA 155
9.3.2.1.3 DPO-AS-A-SERVICE 155
9.3.2.1.4 TRAINING & CERTIFICATION 155
9.3.2.2 MANAGED SERVICES 155
9.4 RETAIL AND E-COMMERCE 155
9.4.1 SOLUTIONS 156
9.4.1.1 DATA MANAGEMENT 157
9.4.1.1.1 DATA GOVERNANCE 157
9.4.1.1.2 DATA DISCOVERY & MAPPING 157
9.4.1.2 API MANAGEMENT 157
9.4.2 SERVICES 158
9.4.2.1 PROFESSIONAL SERVICES 158
9.4.2.1.1 GDPR READINESS ASSESSMENT 158
9.4.2.1.2 RISK ASSESSMENT & DPIA 158
9.4.2.1.3 DPO-AS-A-SERVICE 158
9.4.2.1.4 TRAINING & CERTIFICATION 159
9.4.2.2 MANAGED SERVICES 159
9.5 HEALTHCARE 159
9.5.1 SOLUTIONS 160
9.5.1.1 DATA MANAGEMENT 160
9.5.1.1.1 DATA GOVERNANCE 161
9.5.1.1.2 DATA DISCOVERY AND MAPPING 161
9.5.1.2 API MANAGEMENT 161
9.5.2 SERVICES 161
9.5.2.1 PROFESSIONAL SERVICES 162
9.5.2.1.1 GDPR READINESS ASSESSMENT 162
9.5.2.1.2 RISK ASSESSMENT & DPIA 162
9.5.2.1.3 DPO-AS-A-SERVICE 162
9.5.2.1.4 TRAINING & CERTIFICATION 162
9.5.2.2 MANAGED SERVICES 162
9.6 EDUCATION 163
9.6.1 SOLUTIONS 164
9.6.1.1 DATA MANAGEMENT 164
9.6.1.1.1 DATA GOVERNANCE 164
9.6.1.1.2 DATA DISCOVER & MAPPING 164
9.6.1.2 API MANAGEMENT 164
9.6.2 SERVICES 165
9.6.2.1 PROFESSIONAL SERVICES 165
9.6.2.1.1 GDPR READINESS ASSESSMENT 165
9.6.2.1.2 RISK ASSESSMENT & DPIA 165
9.6.2.1.3 DPO-AS-A-SERVICE 166
9.6.2.1.4 TRAINING & CERTIFICATION 166
9.6.2.2 MANAGED SERVICES 166
9.7 MANUFACTURING 166
9.7.1 SOLUTIONS 167
9.7.1.1 DATA MANAGEMENT 167
9.7.1.1.1 DATA GOVERNANCE 168
9.7.1.1.2 DATA DISCOERY & MAPPING 168
9.7.1.2 API MANAGEMENT 168
9.7.2 SERVICES 168
9.7.2.1 PROFESSIONAL SERVICES 168
9.7.2.1.1 GDPR READINESS ASSESSMENT 169
9.7.2.1.2 RISK ASSESSMENT & DPIA 169
9.7.2.1.3 DPO-AS-A-SERVICE 169
9.7.2.1.4 TRAINING & CERTIFICATION 169
9.7.2.2 MANAGED SERVICES 169
9.8 OTHERS 170
9.8.1 SOLUTIONS 171
9.8.1.1 DATA MANAGEMENT 171
9.8.1.1.1 DATA GOVERNANCE 171
9.8.1.1.2 DATA DISCOVERY & MAPPING 171
9.8.1.2 API MANAGEMENT 172
9.8.2 SERVICES 172
9.8.2.1 PROFESSIONAL SERVICES 172
9.8.2.1.1 GDPR READINESS ASSESSMENT 173
9.8.2.1.2 RISK ASSESSMENT & DPIA 173
9.8.2.1.3 DPO-AS-A-SERVICE 173
9.8.2.1.4 TRAINING & CERTIFICATION 173
9.8.2.2 MANAGED SERVICES 173
10 MIDDLE EAST & AFRICA GDPR SERVICES MARKET, BY REGION 174
10.1 MIDDLE EAST AND AFRICA 175
10.1.1 U.A.E 189
10.1.2 SAUDI ARABIA 200
10.1.3 ISRAEL 211
10.1.4 SOUTH AFRICA 222
10.1.5 EGYPT 233
10.1.6 REST OF MIDDLE EAST AND AFRICA 244
11 MIDDLE EAST & AFRICA GDPR SERVICES MARKET, COMPANY LANDSCAPE 245
11.1 COMPANY SHARE ANALYSIS: MIDDLE EAST & AFRICA 245
12 SWOT ANALYSIS 246
13 COMPANY PROFILING 247
13.1 MICROSOFT 247
13.1.1 COMPANY SNAPSHOT 247
13.1.2 REVENUE ANALYSIS 247
13.1.3 COMPANY SHARE ANALYSIS 248
13.1.4 SOLUTION PORTFOLIO 248
13.1.5 RECENT DEVELOPMENTS 248
13.2 IBM CORPORATION 250
13.2.1 COMPANY SNAPSHOT 250
13.2.2 REVENUE ANALYSIS 250
13.2.3 COMPANY SHARE ANALYSIS 251
13.2.4 SOLUTION PORTFOLIO 251
13.2.5 RECENT DEVELOPMENTS 251
13.3 AMAZON WEB SERVICES, INC. (A SUBSIDIARY OF AMAZON) 253
13.3.1 COMPANY SNAPSHOT 253
13.3.2 REVENUE ANALYSIS 253
13.3.3 COMPANY SHARE ANALYSIS 254
13.3.4 SOLUTION PORTFOLIO 254
13.3.5 RECENT DEVELOPMENTS 254
13.4 SAP SE 256
13.4.1 COMPANY SNAPSHOT 256
13.4.2 REVENUE ANALYSIS 256
13.4.3 COMPANY SHARE ANALYSIS 257
13.4.4 SOLUTION PORTFOLIO 257
13.4.5 RECENT DEVELOPMENTS 257
13.5 ORACLE 259
13.5.1 COMPANY SNAPSHOT 259
13.5.2 REVENUE ANALYSIS 259
13.5.3 COMPANY SHARE ANALYSIS 260
13.5.4 SOLUTION PORTFOLIO 260
13.5.5 RECENT DEVELOPMENTS 260
13.6 ABSOLUTE SOFTWARE CORPORATION 262
13.6.1 COMPANY SNAPSHOT 262
13.6.2 REVENUE ANALYSIS 262
13.6.3 SOLUTION PORTFOLIO 263
13.6.4 RECENT DEVELOPMENTS 263
13.7 BROADCOM 265
13.7.1 COMPANY SNAPSHOT 265
13.7.2 REVENUE ANALYSIS 265
13.7.3 SOLUTION PORTFOLIO 266
13.7.4 RECENT DEVELOPMENTS 266
13.8 CAPGEMINI 267
13.8.1 COMPANY SNAPSHOT 267
13.8.2 REVENUE ANALYSIS 267
13.8.3 SOLUTION PORTFOLIO 268
13.8.4 RECENT DEVELOPMENTS 268
13.9 DUN & BRADSTREET, INC. 270
13.9.1 COMPANY SNAPSHOT 270
13.9.2 REVENUE ANALYSIS 270
13.9.3 PRODUCT PORTFOLIO 271
13.9.4 RECENT DEVELOPMENTS 271
13.10 INFORMATICA 273
13.10.1 COMPANY SNAPSHOT 273
13.10.2 REVENUE ANALYSIS 273
13.10.3 SOLUTION PORTFOLIO 274
13.10.4 RECENT DEVELOPMENTS 274
13.11 IRON MOUNTAIN INCORPORATED 276
13.11.1 COMPANY SNAPSHOT 276
13.11.2 REVENUE ANALYSIS 276
13.11.3 SERVICES PORTFOLIO 277
13.11.4 RECENT DEVELOPMENTS 278
13.12 MICRO FOCUS 279
13.12.1 COMPANY SNAPHOT 279
13.12.2 REVENUE ANALYSIS 279
13.12.3 SOLUTION PORTFOLIO 280
13.12.4 RECENT DEVELOPMENTS 280
13.13 MIMECAST SERVICES LIMITED 282
13.13.1 COMPANY SNAPSHOT 282
13.13.2 SOLUTION PORTFOLIO 282
13.13.3 RECENT DEVELOPMENTS 282
13.14 ONETRUST, LLC. 284
13.14.1 COMPANY SNAPSHOT 284
13.14.2 SOLUTION PORTFOLIO 284
13.14.3 RECENT DEVELOPMENTS 284
13.15 PROOFPOINT, INC. 286
13.15.1 COMPANY SNAPSHOT 286
13.15.2 REVENUE ANALYSIS 286
13.15.3 PRODUCT PORTFOLIO 287
13.15.4 RECENT DEVELOPMENTS 287

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