TABLE OF CONTENTS
1 INTRODUCTION 126
1.1 OBJECTIVES OF THE STUDY 126
1.2 MARKET DEFINITION 126
1.3 OVERVIEW OF THE GLOBAL FLEET MANAGEMENT MARKET 126
1.4 CURRENCY AND PRICING 129
1.5 LIMITATIONS 129
1.6 MARKETS COVERED 129
2 MARKET SEGMENTATION 141
2.1 MARKETS COVERED 141
2.2 GEOGRAPHICAL SCOPE 142
2.3 YEARS CONSIDERED FOR THE STUDY 143
2.4 DBMR TRIPOD DATA VALIDATION MODEL 144
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 147
2.6 DBMR MARKET POSITION GRID 148
2.7 VENDOR SHARE ANALYSIS 149
2.8 MULTIVARIATE MODELING 150
2.9 OFFERING TIMELINE CURVE 151
2.10 MARKET END-USE COVERAGE GRID 152
2.11 SECONDARY SOURCES 153
2.12 ASSUMPTIONS 153
3 EXECUTIVE SUMMARY 154
4 PREMIUM INSIGHTS 158
4.1 PORTERS MODEL 161
4.2 REGULATORY LANDSCAPE 162
4.3 TOP WINNING STRATEGIES 165
4.4 COMPANY CAR POLICY 167
4.4.1 BENEFITS OF CAR POLICY CENTRALIZATION 168
4.4.2 CORPORATE POLICIES ON THE USAGE OF COMPANY CARS 169
4.5 FLEET MANAGEMENT PROFIT ALLOCATION ALONG THE VALUE CHAIN 170
4.6 BRAND COMPARATIVE ANALYSIS 173
4.6.1 TRAXALL 173
4.6.2 LEASEPLAN 173
4.6.3 ENTERPRISE HOLDINGS 173
4.6.4 ELEMENT FLEET MANAGEMENT 173
4.6.5 WHEELS 173
4.7 DISRUPTIVE TECHNOLOGIES 174
5 MARKET OVERVIEW 176
5.1 DRIVERS 178
5.1.1 INCREASE IN DEMAND FOR THE LOGISTICS DUE TO THE E-COMMERCE INDUSTRY 178
5.1.2 RISE IN DEMAND FOR IMPROVEMENT OF CUSTOMER SERVICES 179
5.1.3 RAPID ADOPTION OF FUEL MANAGEMENT SYSTEMS IN FLEETS 179
5.1.4 INCREASE IN DEMAND FOR FULL-SERVICE LEASING 181
5.2 RESTRAINTS 181
5.2.1 LOWER EFFICIENCY IN CONNECTIVITY 181
5.2.2 IMPROPER GUIDANCE FOR ENABLING THE ROUTE 182
5.3 OPPORTUNITIES 182
5.3.1 RISE IN THE DEMAND FOR UTILITY VEHICLES 182
5.3.2 RISE IN THE TREND OF GLOBALIZATION 183
5.3.3 INCREASING PARTNERSHIP, ACQUISITION, AND COLLABORATION AMONG MARKET PLAYERS 184
5.3.4 INCREASE IN DATA-DRIVEN MODELS IN MOBILITY 185
5.4 CHALLENGES 186
5.4.1 ACCUMULATION OF HUGE DATA VOLUME 186
5.4.2 RISE IN CYBER THREATS 187
6 GLOBAL FLEET MANAGEMENT MARKET, BY COMMUNICATION RANGE 188
6.1 OVERVIEW 189
6.2 SHORT RANGE COMMUNICATION 190
6.3 LONG RANGE COMMUNICATION 190
7 GLOBAL FLEET MANAGEMENT MARKET, BY DEPLOYMENT MODEL 191
7.1 OVERVIEW 192
7.2 ON-PREMISE 193
7.3 CLOUD 193
7.4 HYBRID 194
8 GLOBAL FLEET MANAGEMENT MARKET, BY TECHNOLOGY 195
8.1 OVERVIEW 196
8.2 GNSS 197
8.3 CELLULAR SYSTEMS 198
8.4 LECTRONIC DATA INTERCHANGE (EDI) 198
8.5 REMOTE SENSING 199
8.6 COMPUTATIONAL METHOD & DECISION MAKING 199
8.7 RFID 200
8.8 OTHERS 200
9 GLOBAL FLEET MANAGEMENT MARKET, BY FUNCTIONS 201
9.1 OVERVIEW 202
9.2 ASSET MANAGEMENT 203
9.3 ROUTE MANAGEMENT 204
9.4 FUEL CONSUMPTION 204
9.5 REAL TIME VEHICLE LOCATION 205
9.6 DELIVERY SCHEDULE 205
9.7 ACCIDENT PREVENTION 206
9.8 MOBILE APPS 206
9.9 MONITORING DRIVER BEHAVIOR 207
9.10 VEHICLE MAINTENANCE UPDATES 207
9.11 ELD COMPLIANCE 208
9.12 OTHERS 208
10 GLOBAL FLEET MANAGEMENT MARKET, BY OPERATIONS 209
10.1 OVERVIEW 210
10.2 COMMERCIAL 211
10.3 PRIVATE 211
11 GLOBAL FLEET MANAGEMENT MARKET, BY BUSINESS TYPE 212
11.1 OVERVIEW 213
11.2 LARGE BUSINESS 214
11.2.1 FLORIST & GIFT DELIVERY BUSINESS 215
11.2.2 CATERING & FOOD DELIVERING COMPANY 215
11.2.3 CLEANING SERVICE COMPANY 215
11.2.4 ELECTRICIAN/PLUMBING/HVAC COMPANY 215
11.2.5 LANDSCAPING BUSINESS 215
11.3 SMALL BUSINESS 215
11.3.1 RENTAL CAR/TRUCK COMPANY 216
11.3.2 MOVING COMPANY 216
11.3.3 TAXI COMPANY 216
11.3.4 DELIVERY COMPANY 216
11.3.5 LONG HAUL SEMI-TRUCK COMPANY 216
12 GLOBAL FLEET MANAGEMENT MARKET, BY VEHICLE TYPE 217
12.1 OVERVIEW 218
12.2 INTERNAL COMBUSTION ENGINE 219
12.3 ELECTRIC VEHICLE 219
13 GLOBAL FLEET MANAGEMENT MARKET, BY OFFERING 220
13.1 OVERVIEW 221
13.2 SOLUTIONS 222
13.2.1 ETA PREDICTIONS 223
13.2.1.1 STREAMLINED ROUTES 223
13.2.1.2 DETAILED LOCATION DATA 223
13.2.1.3 BREAKDOWN NOTIFICATION 223
13.2.2 OPERATIONS MANAGEMENT 223
13.2.2.1 FLEET TRACKING & GEO-FENCING 224
13.2.2.2 ROUTING & SCHEDULING 224
13.2.2.3 REAL & IDLE TIME MONITORING 224
13.2.3 PERFORMANCE MANAGEMENT 224
13.2.3.1 DRIVER MANAGEMENT 225
13.2.3.1.1 TRACKING 225
13.2.3.1.2 ROADSIDE/EMERGENCY ASSISTANCE FOR DRIVERS 225
13.2.3.1.3 MONITORING OF MISUSE (HARD BRAKING) 225
13.2.3.2 FLEET MANAGEMENT & TRACKING 225
13.2.3.2.1 REAL TIME ROUTING 226
13.2.3.2.2 SPEED/IDLING REAL TIME FEEDBACK 226
13.2.3.2.3 ENGINE DATA VIA ON-BOARD SENSORS 226
13.2.4 VEHICLE MAINTENANCE & DIAGNOSTICS 226
13.2.5 SAFETY & COMPLIANCE MANAGEMENT 226
13.2.6 RISK MANAGEMENT 226
13.2.7 CONTRACT MANAGEMENT 227
13.2.7.1 FUEL MANAGEMENT 227
13.2.7.2 ACCIDENT MANAGEMENT 227
13.2.7.3 ADMINISTRATIVE COST 227
13.2.7.4 LONG TERM CONTRACT 228
13.2.7.5 SHORT TERM CONTRACT 228
13.3 SERVICES 228
13.3.1 PROFESSIONAL SERVICES 229
13.3.1.1 SUPPORT & MAINTENANCE 229
13.3.1.2 IMPLEMENTATION 229
13.3.1.3 CONSULTING 229
13.3.2 MANAGED SERVICES 229
14 GLOBAL FLEET MANAGEMENT MARKET, BY LEASE TYPE 230
14.1 OVERVIEW 231
14.2 ON-LEASE 232
14.3 WITHOUT LEASE 232
14.3.1 OPEN ENDED 233
14.3.2 CLOSE ENDED 233
15 GLOBAL FLEET MANAGEMENT MARKET, BY HARDWARE 234
15.1 OVERVIEW 235
15.2 GPS TRACKING DEVICES 236
15.3 DASH CAMERAS 237
15.4 BLUETOOTH TRACKING TAGS 237
15.5 DATA LOGGERS 238
15.6 OTHERS 238
16 GLOBAL FLEET MANAGEMENT MARKET, BY FLEET SIZE 239
16.1 OVERVIEW 240
16.2 SMALL FLEETS (1-5 VEHICLES) 241
16.3 MEDIUM FLEETS (5-20 VEHICLES) 242
16.4 LARGE & ENTERPRISE FLEETS (20-50+ VEHICLES) 242
17 GLOBAL FLEET MANAGEMENT MARKET, BY MODE OF TRANSPORT 243
17.1 OVERVIEW 244
17.1.1 AUTOMOTIVE 245
17.1.2 LIGHT DUTY VEHICLE 246
17.1.2.1 PASSENGER CARS 246
17.1.2.2 VANS 246
17.1.3 MEDIUM & HEAVY VEHICLE 246
17.1.3.1 TRUCKS 247
17.1.3.2 TRAILERS 247
17.1.3.3 FORKLIFTS 247
17.1.3.4 SPECIALIST VEHICLES 247
17.1.4 MARINE 247
17.1.5 ROLLING STOCK 248
17.1.6 AIRCRAFT 248
18 GLOBAL FLEET MANAGEMENT MARKET, BY END USER 249
18.1 OVERVIEW 250
18.2 AUTOMOTIVE 251
18.2.1 SOLUTIONS 252
18.2.1.1 ETA PREDICTIONS 252
18.2.1.2 OPERATIONS MANAGEMENT 252
18.2.1.3 PERFORMANCE MANAGEMENT 253
18.2.1.4 VEHICLE MAINTENANCE & DIAGNOSTICS 253
18.2.1.5 SAFETY & COMPLIANCE MANAGEMENT 253
18.2.1.6 RISK MANAGEMENT 253
18.2.1.7 CONTRACT MANAGEMENT 253
18.2.2 SERVICES 253
18.2.2.1 PROFESSIONAL SERVICES 253
18.2.2.2 MANAGED SERVICES 254
18.3 TRANSPORTATION & LOGISTICS 254
18.3.1 SOLUTIONS 254
18.3.1.1 ETA PREDICTIONS 255
18.3.1.2 OPERATIONS MANAGEMENT 255
18.3.1.3 PERFORMANCE MANAGEMENT 255
18.3.1.4 VEHICLE MAINTENANCE & DIAGNOSTICS 255
18.3.1.5 SAFETY & COMPLIANCE MANAGEMENT 255
18.3.1.6 RISK MANAGEMENT 255
18.3.1.7 CONTRACT MANAGEMENT 256
18.3.2 SERVICES 256
18.3.2.1 PROFESSIONAL SERVICES 256
18.3.2.2 MANAGED SERVICES 256
18.4 RETAIL 256
18.4.1 SOLUTIONS 257
18.4.1.1 ETA PREDICTIONS 257
18.4.1.2 OPERATIONS MANAGEMENT 257
18.4.1.3 PERFORMANCE MANAGEMENT 258
18.4.1.4 VEHICLE MAINTENANCE & DIAGNOSTICS 258
18.4.1.5 SAFETY & COMPLIANCE MANAGEMENT 258
18.4.1.6 RISK MANAGEMENT 258
18.4.1.7 CONTRACT MANAGEMENT 258
18.4.2 SERVICES 258
18.4.2.1 PROFESSIONAL SERVICES 258
18.4.2.2 MANAGED SERVICES 259
18.5 MANUFACTURING 259
18.5.1 SOLUTIONS 259
18.5.1.1 ETA PREDICTIONS 260
18.5.1.2 OPERATIONS MANAGEMENT 260
18.5.1.3 PERFORMANCE MANAGEMENT 260
18.5.1.4 VEHICLE MAINTENANCE & DIAGNOSTICS 260
18.5.1.5 SAFETY & COMPLIANCE MANAGEMENT 260
18.5.1.6 RISK MANAGEMENT 260
18.5.1.7 CONTRACT MANAGEMENT 261
18.5.2 SERVICES 261
18.5.2.1 PROFESSIONAL SERVICES 261
18.5.2.2 MANAGED SERVICES 261
18.6 FOOD & BEVERAGES 262
18.6.1 SOLUTIONS 262
18.6.1.1 ETA PREDICTIONS 263
18.6.1.2 OPERATIONS MANAGEMENT 263
18.6.1.3 PERFORMANCE MANAGEMENT 263
18.6.1.4 VEHICLE MAINTENANCE & DIAGNOSTICS 263
18.6.1.5 SAFETY & COMPLIANCE MANAGEMENT 263
18.6.1.6 RISK MANAGEMENT 263
18.6.1.7 CONTRACT MANAGEMENT 264
18.6.2 SERVICES 264
18.6.2.1 PROFESSIONAL SERVICES 264
18.6.2.2 MANAGED SERVICES 264
18.7 ENERGY & UTILITIES 265
18.7.1 SOLUTIONS 266
18.7.1.1 ETA PREDICTIONS 266
18.7.1.2 OPERATIONS MANAGEMENT 266
18.7.1.3 PERFORMANCE MANAGEMENT 266
18.7.1.4 VEHICLE MAINTENANCE & DIAGNOSTICS 266
18.7.1.5 SAFETY & COMPLIANCE MANAGEMENT 267
18.7.1.6 RISK MANAGEMENT 267
18.7.1.7 CONTRACT MANAGEMENT 267
18.7.2 SERVICES 267
18.7.2.1 PROFESSIONAL SERVICES 267
18.7.2.2 MANAGED SERVICES 267

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