TABLE OF CONTENTS
1 INTRODUCTION 37
1.1 OBJECTIVES OF THE STUDY 37
1.2 MARKET DEFINITION 37
1.3 OVERVIEW OF EUROPE WORKFORCE MANAGEMENT MARKET 37
1.4 CURRENCY AND PRICING 39
1.5 LIMITATIONS 39
1.6 MARKETS COVERED 39
2 MARKET SEGMENTATION 45
2.1 MARKETS COVERED 45
2.2 YEARS CONSIDERED FOR THE STUDY 46
2.3 GEOGRAPHIC SCOPE 46
2.4 DBMR TRIPOD DATA VALIDATION MODEL 47
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 50
2.6 DBMR MARKET POSITION GRID 51
2.7 VENDOR SHARE ANALYSIS 53
2.8 MARKET END-USER COVERAGE GRID 54
2.9 MULTIVARIATE MODELLING 55
2.10 COMPONENTS TIMELINE CURVE 56
2.11 SECONDARY SOURCES 57
2.12 ASSUMPTIONS 57
3 EXECUTIVE SUMMARY 58
4 PREMIUM INSIGHTS 61
5 MARKET OVERVIEW 62
5.1 DRIVERS 64
5.1.1 GROWING ADOPTION OF INTERNET OF THINGS (IOT) AND CLOUD-BASED WORKFORCE MANAGEMENT SOLUTIONS 64
5.1.2 INCREASING PENETRATION OF ANALYTICAL SOLUTIONS AND CONNECTED DEVICES APPLICATIONS 65
5.1.3 NEED FOR REDUCTION OF EXPENSES RELATED TO HUMAN RESOURCE 66
5.2 RESTRAINTS 66
5.2.1 LACK OF AWARENESS ABOUT WORKFORCE MANAGEMENT TOOLS 66
5.2.2 COMPLEXITIES IN INTEGRATION OF DIFFERENT WORKFORCE MANAGEMENT TOOLS 67
5.3 OPPORTUNITIES 67
5.3.1 DIGITALIZATION OF BUSINESS OPERATIONS IN EUROPE 67
5.3.2 INCREASE IN DEMAND FOR FLEXIBLE MANAGEMENT RESOURCES 68
5.3.3 UPSURGE IN THE ADOPTION OF ARTIFICIAL INTELLIGENCE IN BUSINESS OPERATIONS 69
5.4 CHALLENGES 70
5.4.1 HIGH COST ASSOCIATED WITH PURCHASE AND DEPLOYMENT OF WORKFORCE MANAGEMENT SOLUTIONS 70
5.4.2 RISING NEED FOR REGULAR DATA MONITORING AND DATA INPUT SYSTEM IN WORKFORCE 70
6 EUROPE WORKFORCE MANAGEMENT MARKET, BY COMPONENTS 72
6.1 OVERVIEW 73
6.2 SOLUTIONS 74
6.2.1 TIME AND ATTENDANCE MANAGEMENT 75
6.2.2 LEAVE AND ABSENCE MANAGEMENT 75
6.2.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 75
6.2.4 WORKFORCE SCHEDULING 75
6.2.5 WORKFORCE ANALYTICS 75
6.2.6 BUDGETING AND FORECASTING 75
6.2.7 TASK MANAGEMENT 75
6.2.8 FATIGUE MANAGEMENT 75
6.2.9 OTHERS 75
6.3 SERVICES 76
6.3.1 CONSULTING 76
6.3.2 IMPLEMENTATION 76
6.3.3 TRAINING, SUPPORT AND MAINTENANCE 76
7 EUROPE WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE 77
7.1 OVERVIEW 78
7.2 LARGE ENTERPRISE 79
7.3 SMALL & MEDIUM ENTERPRISES 79
8 EUROPE WORKFORCE MANAGEMENT MARKET, BY OPERATING SYSTEMS 80
8.1 OVERVIEW 81
8.2 WINDOWS 82
8.3 ANDROID 82
8.4 IOS 83
8.5 LINUX/UNIX 83
8.6 OTHERS 83
9 EUROPE WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODEL 84
9.1 OVERVIEW 85
9.2 CLOUD 86
9.3 ON-PREMISES 86

10 EUROPE WORKFORCE MANAGEMENT MARKET, BY END-USER 87
10.1 OVERVIEW 88
10.2 BANKING, FINANCIAL SERVICES AND INSURANCE 89
10.2.1 SOLUTIONS 90
10.2.1.1 TIME AND ATTENDANCE MANAGEMENT 90
10.2.1.2 LEAVE AND ABSENCE MANAGEMENT 90
10.2.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 91
10.2.1.4 WORKFORCE SCHEDULING 91
10.2.1.5 WORKFORCE ANALYTICS 91
10.2.1.6 BUDGETING AND FORECASTING 91
10.2.1.7 TASK MANAGEMENT 91
10.2.1.8 FATIGUE MANAGEMENT 91
10.2.1.9 OTHERS 91
10.2.2 SERVICES 91
10.2.2.1 CONSULTING 92
10.2.2.2 IMPLEMENTATION 92
10.2.2.3 TRAINING, SUPPORT AND MAINTENANCE 92
10.3 AUTOMOTIVE 92
10.3.1 SOLUTIONS 93
10.3.1.1 TIME AND ATTENDANCE MANAGEMENT 93
10.3.1.2 LEAVE AND ABSENCE MANAGEMENT 93
10.3.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 93
10.3.1.4 WORKFORCE SCHEDULING 93
10.3.1.5 WORKFORCE ANALYTICS 94
10.3.1.6 BUDGETING AND FORECASTING 94
10.3.1.7 TASK MANAGEMENT 94
10.3.1.8 FATIGUE MANAGEMENT 94
10.3.1.9 OTHERS 94
10.3.2 SERVICES 94
10.3.2.1 CONSULTING 94
10.3.2.2 IMPLEMENTATION 94
10.3.2.3 TRAINING, SUPPORT AND MAINTENANCE 95

10.4 TELECOM AND IT 95
10.4.1 SOLUTIONS 96
10.4.1.1 TIME AND ATTENDANCE MANAGEMENT 96
10.4.1.2 LEAVE AND ABSENCE MANAGEMENT 96
10.4.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 96
10.4.1.4 WORKFORCE SCHEDULING 96
10.4.1.5 WORKFORCE ANALYTICS 97
10.4.1.6 BUDGETING AND FORECASTING 97
10.4.1.7 TASK MANAGEMENT 97
10.4.1.8 FATIGUE MANAGEMENT 97
10.4.1.9 OTHERS 97
10.4.2 SERVICES 97
10.4.2.1 CONSULTING 97
10.4.2.2 IMPLEMENTATION 97
10.4.2.3 TRAINING, SUPPORT AND MAINTENANCE 98
10.5 MANUFACTURING 98
10.5.1 SOLUTIONS 99
10.5.1.1 TIME AND ATTENDANCE MANAGEMENT 99
10.5.1.2 LEAVE AND ABSENCE MANAGEMENT 99
10.5.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 99
10.5.1.4 WORKFORCE SCHEDULING 99
10.5.1.5 WORKFORCE ANALYTICS 100
10.5.1.6 BUDGETING AND FORECASTING 100
10.5.1.7 TASK MANAGEMENT 100
10.5.1.8 FATIGUE MANAGEMENT 100
10.5.1.9 OTHERS 100
10.5.2 SERVICES 100
10.5.2.1 CONSULTING 100
10.5.2.2 IMPLEMENTATION 100
10.5.2.3 TRAINING, SUPPORT AND MAINTENANCE 101

10.6 HEALTHCARE 101
10.6.1 SOLUTIONS 102
10.6.1.1 TIME AND ATTENDANCE MANAGEMENT 102
10.6.1.2 LEAVE AND ABSENCE MANAGEMENT 102
10.6.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 102
10.6.1.4 WORKFORCE SCHEDULING 102
10.6.1.5 WORKFORCE ANALYTICS 103
10.6.1.6 BUDGETING AND FORECASTING 103
10.6.1.7 TASK MANAGEMENT 103
10.6.1.8 FATIGUE MANAGEMENT 103
10.6.1.9 OTHERS 103
10.6.2 SERVICES 103
10.6.2.1 CONSULTING 103
10.6.2.2 IMPLEMENTATION 103
10.6.2.3 TRAINING, SUPPORT AND MAINTENANCE 103
10.7 DEFENSE AND GOVERNMENT 104
10.7.1 SOLUTIONS 105
10.7.1.1 TIME AND ATTENDANCE MANAGEMENT 105
10.7.1.2 LEAVE AND ABSENCE MANAGEMENT 105
10.7.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 105
10.7.1.4 WORKFORCE SCHEDULING 105
10.7.1.5 WORKFORCE ANALYTICS 106
10.7.1.6 BUDGETING AND FORECASTING 106
10.7.1.7 TASK MANAGEMENT 106
10.7.1.8 FATIGUE MANAGEMENT 106
10.7.1.9 OTHERS 106
10.7.2 SERVICES 106
10.7.2.1 CONSULTING 106
10.7.2.2 IMPLEMENTATION 106
10.7.2.3 TRAINING, SUPPORT AND MAINTENANCE 107
10.8 TRANSPORTATION AND LOGISTICS 107
10.8.1 SOLUTIONS 108
10.8.1.1 TIME AND ATTENDANCE MANAGEMENT 108
10.8.1.2 LEAVE AND ABSENCE MANAGEMENT 108
10.8.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 108
10.8.1.4 WORKFORCE SCHEDULING 108
10.8.1.5 WORKFORCE ANALYTICS 109
10.8.1.6 BUDGETING AND FORECASTING 109
10.8.1.7 TASK MANAGEMENT 109
10.8.1.8 FATIGUE MANAGEMENT 109
10.8.1.9 OTHERS 109
10.8.2 SERVICES 109
10.8.2.1 CONSULTING 109
10.8.2.2 IMPLEMENTATION 109
10.8.2.3 TRAINING, SUPPORT AND MAINTENANCE 110
10.9 CONSUMER GOODS AND RETAIL 110
10.9.1 SOLUTIONS 111
10.9.1.1 TIME AND ATTENDANCE MANAGEMENT 111
10.9.1.2 LEAVE AND ABSENCE MANAGEMENT 111
10.9.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 111
10.9.1.4 WORKFORCE SCHEDULING 111
10.9.1.5 WORKFORCE ANALYTICS 112
10.9.1.6 BUDGETING AND FORECASTING 112
10.9.1.7 TASK MANAGEMENT 112
10.9.1.8 FATIGUE MANAGEMENT 112
10.9.1.9 OTHERS 112
10.9.2 SERVICES 112
10.9.2.1 CONSULTING 112
10.9.2.2 IMPLEMENTATION 112
10.9.2.3 TRAINING, SUPPORT AND MAINTENANCE 113
10.10 ENERGY AND UTILITIES SOLUTIONS 113
10.10.1 SOLUTIONS 114
10.10.1.1 TIME AND ATTENDANCE MANAGEMENT 114
10.10.1.2 LEAVE AND ABSENCE MANAGEMENT 114
10.10.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 114
10.10.1.4 WORKFORCE SCHEDULING 114
10.10.1.5 WORKFORCE ANALYTICS 115
10.10.1.6 BUDGETING AND FORECASTING 115
10.10.1.7 TASK MANAGEMENT 115
10.10.1.8 FATIGUE MANAGEMENT 115
10.10.1.9 OTHERS 115
10.10.2 SERVICES 115
10.10.2.1 CONSULTING 115
10.10.2.2 IMPLEMENTATION 115
10.10.2.3 TRAINING, SUPPORT AND MAINTENANCE 116
10.11 OTHERS 116

11 EUROPE WORKFORCE MANAGEMENT MARKET BY REGION 117
11.1 EUROPE 117
11.1.1 GERMANY 122
11.1.2 U.K. 134
11.1.3 FRANCE 146
11.1.4 ITALY 158
11.1.5 SPAIN 170
11.1.6 RUSSIA 182
11.1.7 NETHERLANDS 194
11.1.8 SWITZERLAND 206
11.1.9 BELGIUM 219
11.1.10 TURKEY 231
11.1.11 HUNGARY 243
11.1.12 AUSTRIA 255
11.1.13 LUXEMBURG 267
11.1.14 REST OF EUROPE 279
12 EUROPE WORKFORCE MANAGEMENT MARKET, COMPANY LANDSCAPE 280
12.1 COMPANY SHARE ANALYSIS: EUROPE 280
13 SWOT ANALYSIS 281
14 COMPANY PROFILE 282
14.1 SAP SE 282
14.1.1 COMPANY SNAPSHOT 282
14.1.2 REVENUE ANALYSIS 282
14.1.3 PRODUCT PORTFOLIO 283
14.1.4 RECENT DEVELOPMENTS 283
14.2 UKG INC. 285
14.2.1 COMPANY SNAPSHOT 285
14.2.2 SERVICE PORTFOLIO 285
14.2.3 RECENT DEVELOPMENTS 285
14.3 IBM CORPORATION 286
14.3.1 COMPANY SNAPSHOT 286
14.3.2 REVENUE ANALYSIS 286
14.3.3 SERVICE PORTFOLIO 287
14.3.4 RECENT DEVELOPMENTS 287

14.4 ADP, INC. 288
14.4.1 COMPANY SNAPSHOT 288
14.4.2 REVENUE ANALYSIS 288
14.4.3 SERVICE PORTFOLIO 289
14.4.4 RECENT DEVELOPMENTS 289

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