TABLE OF CONTENTS
1 INTRODUCTION 33
1.1 OBJECTIVES OF THE STUDY 33
1.2 MARKET DEFINITION 33
1.3 OVERVIEW OF EUROPE REVERSE LOGISTICS MARKET 33
1.4 CURRENCY AND PRICING 35
1.5 LIMITATIONS 35
1.6 MARKETS COVERED 35
2 MARKET SEGMENTATION 40
2.1 MARKETS COVERED 40
2.2 GEOGRAPHICAL SCOPE 41
2.3 YEARS CONSIDERED FOR THE STUDY 42
2.4 DBMR TRIPOD DATA VALIDATION MODEL 43
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 46
2.6 DBMR MARKET POSITION GRID 47
2.7 VENDOR SHARE ANALYSIS 48
2.8 MULTIVARIATE MODELING 49
2.9 RETURN TYPE TIMELINE CURVE 49
2.10 MARKET APPLICATION COVERAGE GRID 50
2.11 MARKET CHALLENGE MATRIX 50
2.12 SECONDARY SOURCES 52
2.13 ASSUMPTIONS 52
3 EXECUTIVE SUMMARY 53
4 PREMIUM INSIGHTS 55
5 MARKET OVERVIEW 57
5.1 DRIVERS 59
5.1.1 RAPID GROWTH IN THE E-COMMERCE SECTOR 59
5.1.2 RECYCLING AND SUSTAINABILITY DRIVING INNOVATION IN REVERSE LOGISTICS CHAINS 60
5.1.3 RISING GROWTH IN CROSS BORDER TRADES AND EUROPEIZATION 61
5.1.4 SURGE IN NUMBER OF MANUFACTURING FACILITIES LEADING TO NEED FOR REVERSE LOGISTICS 62
5.2 RESTRAINTS 63
5.2.1 HIGH COST ASSOCIATED WITH REVERSE LOGISTICS 63
5.2.2 CONCERNS RELATED TO INVENTORY MANAGEMENT IN REVERSE LOGISTICS 64

5.3 OPPORTUNITIES 65
5.3.1 INCLINATION TOWARDS DIGITIZATION OF THE SECTOR 65
5.3.2 GROWING DEMAND FOR REVERSE LOGISTICS IN THE AUTOMOTIVE SECTOR 65
5.3.3 ADOPTION OF CLOUD-BASED REVERSE LOGISTICS SOLUTIONS 66
5.3.4 STRATEGIC SERVICE LAUNCH, PARTNERSHIP, ACQUISITIONS, AND MERGERS BY REVERSE LOGISTICS COMPANIES 66
5.4 CHALLENGES 67
5.4.1 INADEQUATE LABOR RESOURCES TO HANDLE RETURN 67
5.4.2 FREQUENT DELAYS IN DELIVERY OF RETURN PRODUCTS DUE TO VARIOUS TECHNICAL FACTORS 68
6 IMPACT OF COVID-19 ON EUROPE REVERSE LOGISTICS MARKET 69
6.1 ANALYSIS ON IMPACT OF COVID-19 ON REVERSE LOGISTICS MARKET 69
6.2 AFTERMATH OF COVID-19 AND GOVERNMENT INITIATIVE TO BOOST THE MARKET 69
6.3 STRATEGIC DECISIONS FOR MANUFACTURERS AFTER COVID-19 TO GAIN COMPETITIVE MARKET SHARE 69
6.4 IMPACT ON PRICE 70
6.5 IMPACT ON DEMAND AND SUPPLY CHAIN 70
6.6 CONCLUSION 71
7 EUROPE REVERSE LOGISTICS MARKET, BY RETURN TYPE 72
7.1 OVERVIEW 73
7.2 RETURNS 74
7.3 END-OF-LIFE 75
7.4 REMANUFACTURING 75
7.5 REFURBISHING 76
7.6 UNSOLD GOODS 76
7.7 RENTALS & LEASING 77
7.8 REPAIRS & MAINTENANCE 78
7.9 DELIVERY FAILURE 78
7.10 RETURNS AVOIDANCE 79
7.11 PACKAGING 79
7.12 OTHERS 80
8 EUROPE REVERSE LOGISTICS MARKET, BY COMPONENTS 81
8.1 OVERVIEW 82
8.2 RETURN POLICY AND PROCEDURE (RPP) 83
8.3 REMANUFACTURING OR REFURBISHMENT (ROR) 83
8.4 WASTE DISPOSAL (WAD) 84

9 EUROPE REVERSE LOGISTICS MARKET, BY SERVICE TYPE 85
9.1 OVERVIEW 86
9.2 TRANSPORTATION 87
9.3 WAREHOUSING 87
9.4 REPLACEMENT MANAGEMENT 88
9.5 RESELLING 89
9.6 REFUND MANAGEMENT AUTHORIZATION 89
9.7 OTHERS 90
10 EUROPE REVERSE LOGISTICS MARKET, BY END USER 91
10.1 OVERVIEW 92
10.2 E-COMMERCE 93
10.2.1 RETURN POLICY AND PROCEDURE (RPP) 94
10.2.2 REMANUFACTURING OR REFURBISHMENT (ROR) 94
10.2.3 WASTE DISPOSAL (WAD) 94
10.3 RETAIL 94
10.3.1 RETURN POLICY AND PROCEDURE (RPP) 95
10.3.2 REMANUFACTURING OR REFURBISHMENT (ROR) 95
10.3.3 WASTE DISPOSAL (WAD) 95
10.4 AUTOMOTIVE 95
10.4.1 RETURN POLICY AND PROCEDURE (RPP) 96
10.4.2 REMANUFACTURING OR REFURBISHMENT (ROR) 96
10.4.3 WASTE DISPOSAL (WAD) 97
10.5 CONSUMER ELECTRONIC 97
10.5.1 RETURN POLICY AND PROCEDURE (RPP) 98
10.5.2 REMANUFACTURING OR REFURBISHMENT (ROR) 98
10.5.3 WASTE DISPOSAL (WAD) 98
10.6 PHARMACEUTICAL 98
10.6.1 RETURN POLICY AND PROCEDURE (RPP) 99
10.6.2 REMANUFACTURING OR REFURBISHMENT (ROR) 99
10.6.3 WASTE DISPOSAL (WAD) 99
10.7 TEXTILE AND GARMENTS 100
10.7.1 RETURN POLICY AND PROCEDURE (RPP) 100
10.7.2 REMANUFACTURING OR REFURBISHMENT (ROR) 101
10.7.3 WASTE DISPOSAL (WAD) 101
10.8 REUSABLE PACKAGING 101
10.8.1 RETURN POLICY AND PROCEDURE (RPP) 102
10.8.2 REMANUFACTURING OR REFURBISHMENT (ROR) 102
10.8.3 WASTE DISPOSAL (WAD) 102

10.9 LUXURY GOODS 102
10.9.1 RETURN POLICY AND PROCEDURE (RPP) 103
10.9.2 REMANUFACTURING OR REFURBISHMENT (ROR) 103
10.9.3 WASTE DISPOSAL (WAD) 103
10.10 OTHERS 104
11 EUROPE REVERSE LOGISTICS MARKET, BY REGION 105
11.1 EUROPE 106
11.1.1 GERMANY 116
11.1.2 NETHERLANDS 121
11.1.3 U.K. 126
11.1.4 FRANCE 130
11.1.5 SPAIN 135
11.1.6 ITALY 139
11.1.7 SWITZERLAND 143
11.1.8 RUSSIA 148
11.1.9 TURKEY 153
11.1.10 BELGIUM 158
11.1.11 REST OF EUROPE 163
12 EUROPE REVERSE LOGISTICS MARKET: COMPANY LANDSCAPE 164
12.1 COMPANY SHARE ANALYSIS: EUROPE 164
13 SWOT 165
14 COMPANY PROFILE 166
14.1 FEDEX 166
14.1.1 COMPANY SNAPSHOT 166
14.1.2 REVENUE ANALYSIS 166
14.1.3 COMPANY SHARE ANALYSIS 167
14.1.4 SERVICES PORTFOLIO 167
14.1.5 RECENT DEVELOPMENTS 167
14.2 UNITED PARCEL SERVICE OF AMERICA, INC. 169
14.2.1 COMPANY SNAPSHOT 169
14.2.2 REVENUE ANALYSIS 169
14.2.3 COMPANY SHARE ANALYSIS 170
14.2.4 SOLUTION PORTFOLIO 170
14.2.5 RECENT DEVELOPMENTS 170

14.3 DEUTSCHE POST DHL GROUP 172
14.3.1 COMPANY SNAPSHOT 172
14.3.2 REVENUE ANALYSIS 172
14.3.3 COMPANY SHARE ANALYSIS 173
14.3.4 SERVICES PORTFOLIO 173
14.3.5 RECENT DEVELOPMENTS 174
14.4 C.H. ROBINSON WORLDWIDE, INC. 175
14.4.1 COMPANY SNAPSHOT 175
14.4.2 REVENUE ANALYSIS 175
14.4.3 COMPANY SHARE ANALYSIS 176
14.4.4 SERVICES PORTFOLIO 176
14.4.5 RECENT DEVELOPMENTS 176
14.5 XPO LOGISTICS, INC 178
14.5.1 COMPANY SNAPSHOT 178
14.5.2 REVENUE ANALYSIS 178
14.5.3 COMPANY SHARE ANALYSIS 179
14.5.4 SERVICE PORTFOLIO 179
14.5.5 RECENT DEVELOPMENTS 179
14.6 KINTETSU WORLD EXPRESS, INC. 181
14.6.1 COMPANY SNAPSHOT 181
14.6.2 REVENUE ANALYSIS 181
14.6.3 SERVICES PORTFOLIO 182
14.6.4 RECENT DEVELOPMENTS 182
14.7 CORE LOGISTIC PRIVATE LIMITED 183
14.7.1 COMPANY SNAPSHOT 183
14.7.2 SERVICES PORTFOLIO 183
14.7.3 RECENT DEVELOPMENTS 183
14.8 DGS TRANSLOGISTICS INDIA PVT. LTD. 184
14.8.1 COMPANY SNAPSHOT 184
14.8.2 SERVICES PORTFOLIO 184
14.8.3 RECENT DEVELOPMENT 184
14.9 IBM CORPORATION 185
14.9.1 COMPANY SNAPSHOT 185
14.9.2 REVENUE ANALYSIS 185
14.9.3 SOLUTION PORTFOLIO 186
14.9.4 RECENT DEVELOPMENTS 186
14.10 INDEV GROUP OF COMPANIES 187
14.10.1 COMPANY SNAPSHOT 187
14.10.2 SERVICES PORTFOLIO 187
14.10.3 RECENT DEVELOPMENTS 187
14.11 LOGINEXT SOLUTIONS INC 188
14.11.1 COMPANY SNAPSHOT 188
14.11.2 SERVICES PORTFOLIO 188
14.11.3 RECENT DEVELOPMENTS 188
14.12 NFI INDUSTRIES 189
14.12.1 COMPANY SNAPSHOT 189
14.12.2 SERVICES PORTFOLIO 189
14.12.3 RECENT DEVELOPMENTS 189
14.13 OPTORO, INC. 190
14.13.1 COMPANY SNAPSHOT 190
14.13.2 SOLUTION PORTFOLIO 190
14.13.3 RECENT DEVELOPMENTS 191
14.14 REVERSE LOGISTICS GROUP 192
14.14.1 COMPANY SNAPSHOT 192
14.14.2 SOLUTION PORTFOLIO 192
14.14.3 RECENT DEVELOPMENTS 192
14.15 REVERSELOGIX 193
14.15.1 COMPANY SNAPSHOT 193
14.15.2 SERVICES PORTFOLIO 193
14.15.3 RECENT DEVELOPMENTS 193
14.16 SAFEXPRESS PVT. LTD. 194
14.16.1 COMPANY SNAPSHOT 194
14.16.2 SERVICES PORTFOLIO 194
14.16.3 RECENT DEVELOPMENTS 194
14.17 SCHENKER AG 195
14.17.1 COMPANY SNAPSHOT 195
14.17.2 PRODUCTS PORTFOLIO 195
14.17.3 RECENT DEVELOPMENTS 196
14.18 SHIPWIZARD 197
14.18.1 COMPANY SNAPSHOT 197
14.18.2 SERVICES PORTFOLIO 197
14.18.3 RECENT DEVELOPMENTS 197
14.19 WOODFIELD DISTRIBUTION, LLC 198
14.19.1 COMPANY SNAPSHOT 198
14.19.2 SERVICES PORTFOLIO 198
14.19.3 RECENT DEVELOPMENTS 198
14.20 YUSEN LOGISTICS CO., LTD. 199
14.20.1 COMPANY SNAPSHOT 199
14.20.2 SERVICES PORTFOLIO 199
14.20.3 RECENT DEVELOPMENTS 200
15 QUESTIONNAIRE 201
16 RELATED REPORTS 204

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