TABLE OF CONTENTS
1 INTRODUCTION 32
1.1 OBJECTIVES OF THE STUDY 32
1.2 MARKET DEFINITION 32
1.3 OVERVIEW OF EUROPE RESTAURANT POS MARKET 32
1.4 CURRENCY AND PRICING 34
1.5 LIMITATIONS 34
1.6 MARKETS COVERED 34
2 MARKET SEGMENTATION 40
2.1 MARKETS COVERED 40
2.2 GEOGRAPHICAL SCOPE 41
2.3 YEARS CONSIDERED FOR THE STUDY 41
2.4 DBMR TRIPOD DATA VALIDATION MODEL 42
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 45
2.6 DBMR MARKET POSITION GRID 46
2.7 VENDOR SHARE ANALYSIS 48
2.8 MULTIVARIATE MODELING 49
2.9 COMPONENT TIMELINE CURVE 49
2.10 MARKET APPLICATION COVERAGE GRID 50
2.11 SECONDARY SOURCES 51
2.12 ASSUMPTIONS 51
3 EXECUTIVE SUMMARY 52
4 PREMIUM INSIGHTS 55
4.1 PRICING ANALYSIS 56
5 MARKET OVERVIEW 58
5.1 DRIVERS 60
5.1.1 INCREASING UTILIZATION OF POS SOFTWARE 60
5.1.2 DIGITALIZING AND CENTRALIZATION OF RESTAURANT OPERATIONS 60
5.1.3 INCREASING FOCUS TOWARDS EFFICIENT SUPPLY CHAIN AND ORDER QUALITY 61
5.1.4 GROWING NUMBER OF SMARTPHONES USAGE 62
5.1.5 ENHANCED CONSUMER EXPERIENCE PROVIDED BY POS 63
5.2 RESTRAINTS 63
5.2.1 LACK OF ADOPTION RATE IN SOME AREAS 63
5.2.2 HIGH IMPLEMENTATION COST 64
5.3 OPPORTUNITIES 64
5.3.1 GROWING ADOPTION OF CLOUD SERVICES 64
5.3.2 INCREASING FOCUS TOWARDS DIGITAL PAYMENTS 65
5.3.3 TECHNOLOGY ADVANCEMENT IN THE RESTAURANT INDUSTRY 65
5.3.4 GROWING NEED FOR ANALYTICS 66
5.4 CHALLENGES 67
5.4.1 LEGAL AND SECURITY CONCERNS 67
5.4.2 LACK OF TECHNICAL EXPERTISE 67
5.4.3 STRINGENT DATA REGULATION IMPOSED BY GOVERNMENT 67
6 EUROPE RESTAURANT POS MARKET, BY COMPONENT 69
6.1 OVERVIEW 70
6.2 SOFTWARE 71
6.2.1 BY TYPE 71
6.2.1.1 FRONT END 71
6.2.1.2 BACK END 71
6.2.1.2.1 ANALYTICS 71
6.2.1.2.2 SALES MANAGEMENT 71
6.2.1.2.3 OTHERS 72
6.2.2 BY SUBSCRIPTION MODEL 72
6.2.2.1 FREE 72
6.2.2.2 PAID 72
6.2.2.2.1 PARTIAL PAID (SUBSCRIPTION MODEL) 72
6.2.2.2.1.1 YEARLY 72
6.2.2.2.1.2 MONTHLY 72
6.2.2.2.1.3 QUARTERLY 72
6.2.2.2.2 FULLY PAID/ONE TIME ACQUISITION COST 72
6.3 HARDWARE 73
6.3.1 TABLET 73
6.3.2 MOBILE PHONE 73
6.3.3 PC MONITOR 73
6.3.4 OTHERS 73
6.4 SERVICES 73
6.4.1 MANAGED SERVICES 74
6.4.2 PROFESSIONAL SERVICES 74
6.4.2.1 CONSULTING 74
6.4.2.2 IMPLEMENTATION 74
6.4.2.3 TRAINING AND SUPPORT 74
7 EUROPE RESTAURANT POS SOFTWARE MARKET, BY SYSTEM TYPE 75
7.1 OVERVIEW 76
7.2 TERMINAL POS SYSTEM 77
7.3 TABLET POS SYSTEM 78
7.4 MOBILE POS SYSTEM 78
7.5 ONLINE POS SYSTEM 78
7.6 SELF-SERVICE KIOSK POS SYSTEM 79
7.7 OTHERS 79
8 EUROPE RESTAURANT POS SOFTWARE MARKET, BY TERMINAL TYPE 80
8.1 OVERVIEW 81
8.2 MOBILE POS TERMINAL 82
8.2.1 BY TYPE 82
8.2.1.1 ANDROID TABLET & MOBILE 82
8.2.1.2 IPAD & IPHONE 82
8.2.1.3 OTHERS 82
8.3 FIXED POS TERMINAL 83
8.3.1 BY TYPE 83
8.3.1.1 CASH COUNTER TERMINAL 83
8.3.1.2 SELF SERVE KIOSKS 83
8.3.1.3 VENDING MACHINE 83
9 EUROPE RESTAURANT POS MARKET, BY OPERATING SYSTEM 84
9.1 OVERVIEW 85
9.2 ANDROID 86
9.3 MAC 86
9.4 WINDOWS SYSTEM 87
9.5 DOS SYSTEM 87
9.6 LINUX SYSTEM 87
10 EUROPE RESTAURANT POS MARKET, BY USAGE 88
10.1 OVERVIEW 89
10.2 ONLINE 90
10.3 OFFLINE 90
11 EUROPE RESTAURANT POS SOFTWARE MARKET, BY APPLICATION 91
11.1 OVERVIEW 92
11.2 INVENTORY MANAGEMENT 93
11.3 TRACKING AND REPORTING 93
11.4 EMPLOYEE CLOCKING 93
11.5 TABLET COMPATIBILITY 93
11.6 RECEIPT PRINTING 93
11.7 MENU BUILDING 93
11.8 ACCOUNT INTEGRATION 94
11.9 DEBIT/CARD PROCESSING 94
11.10 OTHERS 94
12 EUROPE RESTAURANT POS SOFTWARE MARKET, BY ENTERPRISE SIZE 95
12.1 OVERVIEW 96
12.2 LARGE ENTERPRISES 97
12.2.1 BY DEPLOYMENT MODE 97
12.2.1.1 CLOUD 97
12.2.1.2 ON-PREMISE 97
12.3 SMALL AND MEDIUM ENTERPRISE (SMES) 98
12.3.1 BY DEPLOYMENT MODE 98
12.3.1.1 CLOUD 98
12.3.1.2 ON-PREMISE 98
13 EUROPE RESTAURANT POS SOFTWARE MARKET, BY RESTAURANT TYPE 99
13.1 OVERVIEW 100
13.2 FULL SERVICE RESTAURANT (FSR) 101
13.2.1 BY TYPE 101
13.2.1.1 HOTEL RESTAURANT POS SYSTEM 101
13.2.1.2 FINE DINING RESTAURANT POS SYSTEM 101
13.2.1.3 BAR RESTAURANT POS SYSTEM 101
13.2.1.4 OTHERS 101
13.2.2 BY SYSTEM TYPE 102
13.2.2.1 TERMINAL POS SYSTEM 102
13.2.2.2 TABLET POS SYSTEM 102
13.2.2.3 MOBILE POS SYSTEM 102
13.2.2.4 ONLINE POS SYSTEM 102
13.2.2.5 SELF-SERVICE KIOSK POS SYSTEM 102
13.2.2.6 OTHERS 102
13.2.3 BY ENTERPRISE SIZE 102
13.2.3.1 LARGE ENTERPRISES 102
13.2.3.2 SMALL AND MEDIUM ENTERPRISE (SMES) 102
13.2.4 BY TERMINAL TYPE 103
13.2.4.1 MOBILE POS TERMINAL 103
13.2.4.2 FIXED POS TERMINAL 103
13.3 QUICK SERVICE RESTAURANTS (QSR) 103
13.3.1 BY TYPE 103
13.3.1.1 DELIVERY POS SYSTEM 103
13.3.1.2 FOOD TRUCK POS SYSTEM 103
13.3.1.3 COFFEE SHOP POS SYSTEM 103
13.3.1.4 DELI POS SYSTEM 103
13.3.1.5 BAKER POS SYSTEM 104
13.3.1.6 OTHERS 104
13.3.2 BY SYSTEM TYPE 104
13.3.2.1 TERMINAL POS SYSTEM 104
13.3.2.2 TABLET POS SYSTEM 104
13.3.2.3 MOBILE POS SYSTEM 104
13.3.2.4 ONLINE POS SYSTEM 104
13.3.2.5 SELF-SERVICE KIOSK POS SYSTEM 104
13.3.2.6 OTHERS 104
13.3.3 BY ENTERPRISE SIZE 105
13.3.3.1 SMALL AND MEDIUM ENTERPRISE (SMES) 105
13.3.3.2 LARGE ENTERPRISES 105
13.3.4 BY TERMINAL TYPE 105
13.3.4.1 MOBILE POS TERMINAL 105
13.3.4.2 FIXED POS TERMINAL 105

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