TABLE OF CONTENTS
1 INTRODUCTION 13
1.1 OBJECTIVES OF THE STUDY 13
1.2 MARKET DEFINITION 13
1.3 OVERVIEW 13
1.4 CURRENCY AND PRICING 15
1.5 LIMITATIONS 15
1.6 MARKET S COVERED 15
2 MARKET SEGMENTATION 18
2.1 MARKET S COVERED 18
2.2 YEARS CONSIDERED FOR THE STUDY 19
2.3 GEOGRAPHIC SCOPE 19
2.4 DBMR TRIPOD DATA VALIDATION MODEL 20
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 23
2.6 DBMR MARKET POSITION GRID 24
2.7 OFFERING CURVE 25
2.8 MULTIVARIATE MODELLING 26
2.9 MARKET RESTAURANT TYPES COVERAGE GRID 27
2.10 SECONDARY SOURCES 28
2.11 ASSUMPTIONS 28
3 EXECUTIVE SUMMARY 29
4 PREMIUM INSIGHTS 32
5 MARKET OVERVIEW 33
5.1 DRIVERS 35
5.1.1 RISING DIGITAL TRANSFORMATION IN THE RESTAURANT INDUSTRY 35
5.1.2 RISING ADOPTION OF HYBRID RESTAURANT MODELS 36
5.1.3 GROWING EMPHASIS ON ENHANCING SECURITY MEASURES AND PREVENTING FRAUD 37
5.2 RESTRAINTS 38
5.2.1 HIGH IMPLEMENTATION AND MAINTENANCE COST 38
5.3 OPPORTUNITIES 40
5.3.1 GROWING INCLINATION TOWARDS MOBILE PAYMENTS 40
5.3.2 INCREASING POPULARITY OF ONLINE ORDERING AND DELIVERY 42
5.3.3 RISING STRATEGIC PARTNERSHIP AND COLLABORATIONS 43
5.4 CHALLENGES 45
5.4.1 INTEGRATION CHALLENGES IN RESTAURANT PAYMENT SOLUTIONS 45
5.4.2 THE NEED FOR A SKILLED WORKFORCE 46
6 EUROPE PAYMENT PROCESSING SOLUTIONS FOR RESTAURANT MARKET, BY OFFERING 48
6.1 OVERVIEW 49
6.2 SOFTWARE 50
6.2.1 BY TYPE 50
6.2.1.1 PAYMENT PLATFORM 50
6.2.1.2 PAYMENT GATEWAY 50
6.2.1.3 OTHERS 50
6.3 HARDWARE 51
6.4 SERVICES 51
6.4.1 INSTALLATION & IMPLEMENTATION 51
6.4.2 SUPPORT AND MENTENANCE 51
7 EUROPE PAYMENT PROCESSING SOLUTIONS FOR RESTAURANT MARKET, BY PAYMENT 52
7.1 OVERVIEW 53
7.2 DEBIT CARD 54
7.2.1 BY TYPE 54
7.2.1.1 VISA DEBIT CARD 54
7.2.1.2 MASTERCARD DEBIT CARD 54
7.2.1.3 OTHERS 55
7.3 CREDIT CARD 55
7.3.1 BY TYPE 55
7.3.1.1 REWARDS CREDIT CARDS 55
7.3.1.2 BUSINESS CREDIT CARDS 55
7.3.1.3 CHARGE CREDIT CARDS 56
7.3.1.4 SUBPRIME CREDIT CARDS 56
7.3.1.5 BALANCE TRANSFER CREDIT CARDS 56
7.3.1.6 LIMITED PURPOSE CREDIT CARDS 56
7.3.1.7 STUDENT CREDIT CARDS 56
7.3.1.8 OTHERS 56
7.4 E-WALLET 56
7.5 THIRD PARTY BANK TRANSFERS 56
7.6 OTHERS 56
8 EUROPE PAYMENT PROCESSING SOLUTIONS FOR RESTAURANT MARKET, BY DEPLOYMENT MODE 57
8.1 OVERVIEW 58
8.2 ON-PREMISES 59
8.2.1 BY ORANIZATION SIZE 59
8.2.1.1 LARGE ENTERPRISE 59
8.2.1.2 SMALL & MEDIUM SIZE ENTERPRISE 59
8.3 CLOUD BASED 60
8.3.1 BY ORANIZATION SIZE 60
8.3.1.1 LARGE ENTERPRISE 60
8.3.1.2 SMALL & MEDIUM SIZE ENTERPRISE 60
9 EUROPE PAYMENT PROCESSING SOLUTIONS FOR RESTAURANT MARKET, BY ORGANIZATION SIZE 61
9.1 OVERVIEW 62
9.2 LARGE ENTERPRISE 63
9.3 SMALL & MEDIUM SIZE ENTERPRISE 63
10 EUROPE PAYMENT PROCESSING SOLUTIONS FOR RESTAURANT MARKET, BY FEES TYPE 64
10.1 OVERVIEW 65
10.2 FLAT FEES 66
10.2.1 BY TYPE 66
10.2.1.1 ANNUAL FEE 66
10.2.1.2 PAYMENT GATEWAY FEE 66
10.2.1.3 TERMINAL FEE 67
10.2.1.4 MONTHLY FEE 67
10.2.1.5 BATCH FEE 67
10.2.1.6 NETWORK ACCESS FEE 67
10.2.1.7 ONLINE REPORTING FEE 67
10.2.1.8 STATEMENT FEE 67
10.3 PROCESSING FEES 67
10.3.1 BY TYPE 68
10.3.1.1 COST PLUS 68
10.3.1.2 PROCESSING FLAT FEE 68
10.3.1.3 INTERCHANGE DIFFERENTIAL 68
10.3.1.4 TIERED 68
10.4 SITUATIONAL FEES 68
10.4.1 BY TYPE 69
10.4.1.1 MONTHLY MINIMUM FEE 69
10.4.1.2 SET-UP FEE 69
10.4.1.3 CHARGEBACK FEE (NON-NEGOTIABLE) 69
10.4.1.4 CANCELLATION FEE 69
10.4.1.5 INTERNATIONAL FEE (NON-NEGOTIABLE) 69
10.4.1.6 NSF FEE (NON-NEGOTIABLE) 69
11 EUROPE PAYMENT PROCESSING SOLUTIONS FOR RESTAURANT MARKET, BY PAYMENT CHANNEL 70
11.1 OVERVIEW 71
11.2 OVER-THE-COUNTER 72
11.3 WEB 72
11.4 MOBILE PAYMENTS 72
11.4.1 BY TECHNOLOGY 73
11.4.1.1 QR PAYMENTS 73
11.4.1.2 NFC PAYMENTS 73
11.4.1.3 OTHERS 73
11.5 SUBSCRIBER PAYMENT 73
11.6 OTHERS 73
12 EUROPE PAYMENT PROCESSING SOLUTIONS FOR RESTAURANT MARKET, BY RESTAURANT TYPES 74
12.1 OVERVIEW 75
12.2 CAF & DINNER 76
12.3 QUICK SERVICE 76
12.4 BAR & PUB 76
12.5 COFFEE SHOP 76
12.6 FOOD TRUCK 77
12.6.1 BY MODELS 77
12.6.1.1 TRADITIONAL FOOD TRUCK 77
12.6.1.2 FOOD CART 77
12.6.1.3 FOOD TRAILER 78
12.6.2 BY TYPE 78
12.6.2.1 STREET FOOD TRUCK 78
12.6.2.2 FAST FOOD TRUCK 78
12.6.2.3 BBQ FOOD TRUCK 78
12.6.2.4 DESSERT FOOD TRUCK 78
12.6.2.5 VEGAN FOOD TRUCK 79
12.6.2.6 GOURMET FOOD TRUCK 79
12.6.2.7 OTHERS 79
12.7 FAST CASUAL 79
12.8 OTHERS 79
13 EUROPE PAYMENT PROCESSING SOLUTIONS FOR RESTAURANT MARKET, BY COUNTRY 80
13.1 EUROPE 80
13.1.1 GERMANY 84
13.1.2 FRANCE 84
13.1.3 U.K. 84
13.1.4 ITALY 84
13.1.5 SPAIN 84
13.1.6 RUSSIA 84
13.1.7 POLAND 84
13.1.8 BELGIUM 84
13.1.9 NETHERLANDS 84
13.1.10 SWEDEN 85
13.1.11 SWITZERLAND 85
13.1.12 DENMARK 85
13.1.13 TURKEY 85
13.1.14 FINLAND 85
13.1.15 NORWAY 85
13.1.16 REST OF EUROPE 85
14 EUROPE PAYMENT PROCESSING SOLUTIONS FOR RESTAURANT MARKET: COMPANY LANDSCAPE 86
14.1 COMPANY SHARE ANALYSIS: EUROPE 86
15 SWOT ANALYSIS 87
16 COMPANY PROFILES 88
16.1 PAYPAL 88
16.1.1 COMPANY SNAPSHOT 88
16.1.2 REVENUE ANALYSIS 88
16.1.3 SERVICE PORTFOLIO 89
16.1.4 RECENT DEVELOPMENTS 89
16.2 GLOBAL PAYMENTS INC. 90
16.2.1 COMPANY SNAPSHOT 90
16.2.2 REVENUE ANALYSIS 90
16.2.3 PRODUCT PORTFOLIO 91
16.2.4 RECENT DEVELOPMENTS 91
16.3 ELAVON INC. 92
16.3.1 COMPANY SNAPSHOT 92
16.3.2 PRODUCT PORTFOLIO 92
16.3.3 RECENT DEVELOPMENTS 92
16.4 INGENICO 93
16.4.1 COMPANY SNAPSHOT 93
16.4.2 SOLUTION PORTFOLIO 93
16.4.3 RECENT DEVELOPMENT 93
16.5 ADYEN 94
16.5.1 COMPANY SNAPSHOT 94
16.5.2 REVENUE ANALYSIS 94
16.5.3 SOLUTION PORTFOLIO 95
16.5.4 RECENT DEVELOPMENTS 95
16.6 BIGCOMMERCE PTY. LTD. 96
16.6.1 COMPANY SNAPSHOT 96
16.6.2 REVENUE ANALYSIS 96
16.6.3 SOLUTION PORTFOLIO 97
16.6.4 RECENT DEVELOPMENTS 97
16.7 HIPAY SAS 98
16.7.1 COMPANY SNAPSHOT 98
16.7.2 REVENUE ANALYSIS 98
16.7.3 SOLUTION PORTFOLIO 99
16.7.4 RECENT DEVELOPMENTS 99
16.8 NCR CORPORATION 100
16.8.1 COMPANY SNAPSHOT 100
16.8.2 REVENUE ANALYSIS 100
16.8.3 PRODUCT PORTFOLIO 101
16.8.4 RECENT DEVELOPMENTS 101
16.9 ORACLE CORPORATION 103
16.9.1 COMPANY SNAPSHOT 103
16.9.2 REVENUE ANALYSIS 104
16.9.3 SOLUTION PORTFOLIO 104
16.9.4 RECENT DEVELOPMENTS 105
16.10 PAYU 107
16.10.1 COMPANY SNAPSHOT 107
16.10.2 SOLUTION PORTFOLIO 107
16.10.3 RECENT DEVELOPMENTS 107
16.11 QUADRAPAY 108
16.11.1 COMPANY SNAPSHOT 108
16.11.2 PRODUCT PORTFOLIO 108
16.11.3 RECENT DEVELOPMENTS 108
17 QUESTIONNAIRE 109
18 RELATED REPORTS 113

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