cloud crm market

Global Cloud CRM Market Research Report 2023(Status and Outlook)

  • Published Date: 2023-12-21
  • Report ID: 153633
  • Pages: 250
  • Format: prudent report format


Report Overview
CRM, or customer relationship management, refers to a process in which a company uses information, software, and Internet technologies to coordinate the interaction between itself and its customers in terms of sales, marketing, and service, and to provide customers with innovative and personalized interactions and services. Cloud-based CRM (or cloud CRM, CRM cloud) is CRM software hosted on the cloud.
Prudent Markets latest report provides a deep insight into the global Cloud CRM market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, SWOT analysis, Porters five forces analysis, value chain analysis, etc.
The analysis helps the reader to shape the competition within the industries and strategies for the competitive environment to enhance the potential profit. Furthermore, it provides a simple framework for evaluating and accessing the position of the business organization. The report structure also focuses on the competitive landscape of the Global Cloud CRM Market, this report introduces in detail the market share, market performance, product situation, operation situation, etc. of the main players, which helps the readers in the industry to identify the main competitors and deeply understand the competition pattern of the market.
In a word, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the Cloud CRM market in any manner.
Global Cloud CRM Market: Market Segmentation Analysis
The research report includes specific segments by region (country), manufacturers, Type, and Application. Market segmentation creates subsets of a market based on product type, end-user or application, Geographic, and other factors. By understanding the market segments, the decision-maker can leverage this targeting in the product, sales, and marketing strategies. Market segments can power your product development cycles by informing how you create product offerings for different segments.
Key Company
Salesforce
SAP
Microsoft
Oracle
Adobe
HubSpot
Yidong Fenxiang Technology
Renke Hudong Technology
Liudu Renhe Technology
Kingdee
Yonyou
HAND
Quanchengyun Technology
Shenzhou Yundong Technology

Market Segmentation (by Type)
Project Cloud CRM
Retail and Distribution Cloud CRM

Market Segmentation (by Application)
Small and Medium-Sized Enterprises
Large Enterprises

Geographic Segmentation
North America (USA, Canada, Mexico)
Europe (Germany, UK, France, Russia, Italy, Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific)
South America (Brazil, Argentina, Columbia, Rest of South America)
The Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA)

Key Benefits of This Market Research:
Industry drivers, restraints, and opportunities covered in the study
Neutral perspective on the market performance
Recent industry trends and developments
Competitive landscape & strategies of key players
Potential & niche segments and regions exhibiting promising growth covered
Historical, current, and projected market size, in terms of value
In-depth analysis of the Cloud CRM Market
Overview of the regional outlook of the Cloud CRM Market:

Key Reasons to Buy this Report:
Access to date statistics compiled by our researchers. These provide you with historical and forecast data, which is analyzed to tell you why your market is set to change
This enables you to anticipate market changes to remain ahead of your competitors
You will be able to copy data from the Excel spreadsheet straight into your marketing plans, business presentations, or other strategic documents
The concise analysis, clear graph, and table format will enable you to pinpoint the information you require quickly
Provision of market value (USD Billion) data for each segment and sub-segment
Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
The current as well as the future market outlook of the industry concerning recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
Includes in-depth analysis of the market from various perspectives through Porters five forces analysis
Provides insight into the market through Value Chain
Market dynamics scenario, along with growth opportunities of the market in the years to come
6-month post-sales analyst support
Customization of the Report
In case of any queries or customization requirements, please connect with our sales team, who will ensure that your requirements are met.
Chapter Outline
Chapter 1 mainly introduces the statistical scope of the report, market division standards, and market research methods.

Chapter 2 is an executive summary of different market segments (by region, product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the Cloud CRM Market and its likely evolution in the short to mid-term, and long term.

Chapter 3 makes a detailed analysis of the market's competitive landscape of the market and provides the market share, capacity, output, price, latest development plan, merger, and acquisition information of the main manufacturers in the market.

Chapter 4 is the analysis of the whole market industrial chain, including the upstream and downstream of the industry, as well as Porter's five forces analysis.

Chapter 5 introduces the latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.

Chapter 6 provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 7 provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 8 provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.

Chapter 9 introduces the basic situation of the main companies in the market in detail, including product sales revenue, sales volume, price, gross profit margin, market share, product introduction, recent development, etc.

Chapter 10 provides a quantitative analysis of the market size and development potential of each region in the next five years.

Chapter 11 provides a quantitative analysis of the market size and development potential of each market segment (product type and application) in the next five years.

Chapter 12 is the main points and conclusions of the report.


Table of Contents
1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of Cloud CRM
1.2 Key Market Segments
1.2.1 Cloud CRM Segment by Type
1.2.2 Cloud CRM Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 Cloud CRM Market Overview
2.1 Global Cloud CRM Market Size (M USD) Estimates and Forecasts (2018-2029)
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 Cloud CRM Market Competitive Landscape
3.1 Global Cloud CRM Revenue Market Share by Manufacturers (2018-2023)
3.2 Cloud CRM Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Manufacturers Cloud CRM Sales Sites, Area Served, Service Type
3.4 Cloud CRM Market Competitive Situation and Trends
3.4.1 Cloud CRM Market Concentration Rate
3.4.2 Global 5 and 10 Largest Cloud CRM Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 Cloud CRM Value Chain Analysis
4.1 Cloud CRM Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of Cloud CRM Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 Cloud CRM Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Cloud CRM Market Size Market Share by Type (2018-2023)
6.3 Global Cloud CRM Sales Growth Rate by Type (2019-2023)
7 Cloud CRM Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Cloud CRM Market Size (M USD) by Application (2018-2023)
7.3 Global Cloud CRM Sales Growth Rate by Application (2019-2023)
8 Cloud CRM Market Segmentation by Region
8.1 Global Cloud CRM Market Size by Region
8.1.1 Global Cloud CRM Market Size by Region
8.1.2 Global Cloud CRM Market Share by Region
8.2 North America
8.2.1 North America Cloud CRM Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Cloud CRM Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Cloud CRM Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Cloud CRM Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Cloud CRM Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 Salesforce
9.1.1 Salesforce Cloud CRM Basic Information
9.1.2 Salesforce Cloud CRM Product Overview
9.1.3 Salesforce Cloud CRM Product Market Performance
9.1.4 Salesforce Business Overview
9.1.5 Salesforce Cloud CRM SWOT Analysis
9.1.6 Salesforce Recent Developments
9.2 SAP
9.2.1 SAP Cloud CRM Basic Information
9.2.2 SAP Cloud CRM Product Overview
9.2.3 SAP Cloud CRM Product Market Performance
9.2.4 SAP Business Overview
9.2.5 SAP Cloud CRM SWOT Analysis
9.2.6 SAP Recent Developments
9.3 Microsoft
9.3.1 Microsoft Cloud CRM Basic Information
9.3.2 Microsoft Cloud CRM Product Overview
9.3.3 Microsoft Cloud CRM Product Market Performance
9.3.4 Microsoft Business Overview
9.3.5 Microsoft Cloud CRM SWOT Analysis
9.3.6 Microsoft Recent Developments
9.4 Oracle
9.4.1 Oracle Cloud CRM Basic Information
9.4.2 Oracle Cloud CRM Product Overview
9.4.3 Oracle Cloud CRM Product Market Performance
9.4.4 Oracle Business Overview
9.4.5 Oracle Recent Developments
9.5 Adobe
9.5.1 Adobe Cloud CRM Basic Information
9.5.2 Adobe Cloud CRM Product Overview
9.5.3 Adobe Cloud CRM Product Market Performance
9.5.4 Adobe Business Overview
9.5.5 Adobe Recent Developments
9.6 HubSpot
9.6.1 HubSpot Cloud CRM Basic Information
9.6.2 HubSpot Cloud CRM Product Overview
9.6.3 HubSpot Cloud CRM Product Market Performance
9.6.4 HubSpot Business Overview
9.6.5 HubSpot Recent Developments
9.7 Yidong Fenxiang Technology
9.7.1 Yidong Fenxiang Technology Cloud CRM Basic Information
9.7.2 Yidong Fenxiang Technology Cloud CRM Product Overview
9.7.3 Yidong Fenxiang Technology Cloud CRM Product Market Performance
9.7.4 Yidong Fenxiang Technology Business Overview
9.7.5 Yidong Fenxiang Technology Recent Developments
9.8 Renke Hudong Technology
9.8.1 Renke Hudong Technology Cloud CRM Basic Information
9.8.2 Renke Hudong Technology Cloud CRM Product Overview
9.8.3 Renke Hudong Technology Cloud CRM Product Market Performance
9.8.4 Renke Hudong Technology Business Overview
9.8.5 Renke Hudong Technology Recent Developments
9.9 Liudu Renhe Technology
9.9.1 Liudu Renhe Technology Cloud CRM Basic Information
9.9.2 Liudu Renhe Technology Cloud CRM Product Overview
9.9.3 Liudu Renhe Technology Cloud CRM Product Market Performance
9.9.4 Liudu Renhe Technology Business Overview
9.9.5 Liudu Renhe Technology Recent Developments
9.10 Kingdee
9.10.1 Kingdee Cloud CRM Basic Information
9.10.2 Kingdee Cloud CRM Product Overview
9.10.3 Kingdee Cloud CRM Product Market Performance
9.10.4 Kingdee Business Overview
9.10.5 Kingdee Recent Developments
9.11 Yonyou
9.11.1 Yonyou Cloud CRM Basic Information
9.11.2 Yonyou Cloud CRM Product Overview
9.11.3 Yonyou Cloud CRM Product Market Performance
9.11.4 Yonyou Business Overview
9.11.5 Yonyou Recent Developments
9.12 HAND
9.12.1 HAND Cloud CRM Basic Information
9.12.2 HAND Cloud CRM Product Overview
9.12.3 HAND Cloud CRM Product Market Performance
9.12.4 HAND Business Overview
9.12.5 HAND Recent Developments
9.13 Quanchengyun Technology
9.13.1 Quanchengyun Technology Cloud CRM Basic Information
9.13.2 Quanchengyun Technology Cloud CRM Product Overview
9.13.3 Quanchengyun Technology Cloud CRM Product Market Performance
9.13.4 Quanchengyun Technology Business Overview
9.13.5 Quanchengyun Technology Recent Developments
9.14 Shenzhou Yundong Technology
9.14.1 Shenzhou Yundong Technology Cloud CRM Basic Information
9.14.2 Shenzhou Yundong Technology Cloud CRM Product Overview
9.14.3 Shenzhou Yundong Technology Cloud CRM Product Market Performance
9.14.4 Shenzhou Yundong Technology Business Overview
9.14.5 Shenzhou Yundong Technology Recent Developments
10 Cloud CRM Regional Market Forecast
10.1 Global Cloud CRM Market Size Forecast
10.2 Global Cloud CRM Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Cloud CRM Market Size Forecast by Country
10.2.3 Asia Pacific Cloud CRM Market Size Forecast by Region
10.2.4 South America Cloud CRM Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Cloud CRM by Country
11 Forecast Market by Type and by Application (2024-2029)
11.1 Global Cloud CRM Market Forecast by Type (2024-2029)
11.2 Global Cloud CRM Market Forecast by Application (2024-2029)
12 Conclusion and Key Findings
CHOOSE LICENCE TYPE
prudent payment methods
Contact Us

Call Us
( India toll free )
+91 835 605 0278
( US toll free )
+1 800 601 6071

Drop us an email at
sales@prudentmarkets.com

Why Choose Us
24 * 7 Access to Analyst :

Get your pre and post sales queries resolved by our Subject matter experts.

Customization :

We will assist you to customize the report to fit your research needs.

Assured Quality :

Our prime focus is to provide qualitative and accurate data.

Free sample report :

Feel free to order a sample report before purchase.

Security :

Your personal and confidential information is safe and secured.