TABLE OF CONTENTS
1 INTRODUCTION 80
1.1 OBJECTIVES OF THE STUDY 80
1.2 MARKET DEFINITION 80
1.3 OVERVIEW OF THE ASIA PACIFIC WORKFORCE MANAGEMENT MARKET 80
1.4 CURRENCY AND PRICING 82
1.5 LIMITATIONS 82
1.6 MARKETS COVERED 83
2 MARKET SEGMENTATION 89
2.1 MARKETS COVERED 89
2.2 YEARS CONSIDERED FOR THE STUDY 90
2.3 GEOGRAPHIC SCOPE 91
2.4 DBMR TRIPOD DATA VALIDATION MODEL 92
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 95
2.6 DBMR MARKET POSITION GRID 96
2.7 VENDOR SHARE ANALYSIS 98
2.8 MARKET END-USER COVERAGE GRID 99
2.9 MULTIVARIATE MODELLING 100
2.10 OFFERING TIMELINE CURVE 100
2.11 SECONDARY SOURCES 101
2.12 ASSUMPTIONS 101
3 EXECUTIVE SUMMARY 102
4 PREMIUM INSIGHTS 105
4.1 PORTER'S ANALYSIS 106
4.2 REGULATORY FRAMEWORK 107
4.3 TECHNOLOGICAL TRENDS 108
4.4 PATENT ANALYSIS 110
4.5 CASE STUDY 111
4.6 VALUE CHAIN ANALYSIS 112
4.7 COMPANY COMPARATIVE ANALYSIS 114
4.7.1 UKG INC.: 114
4.7.2 SAP SE: 114
4.7.3 WORKDAY, INC.: 114
4.7.4 ADP, INC.: 115
5 MARKET OVERVIEW 116
5.1 DRIVERS 118
5.1.1 GROWING ADOPTION OF THE INTERNET OF THINGS (IOT) AND CLOUD-BASED WORKFORCE MANAGEMENT SOLUTIONS 118
5.1.2 INCREASING PENETRATION OF ANALYTICAL SOLUTIONS AND CONNECTED DEVICES APPLICATIONS 119
5.1.3 NEED FOR REDUCTION OF EXPENSES RELATED TO HUMAN RESOURCE 119
5.2 RESTRAINTS 120
5.2.1 LACK OF AWARENESS ABOUT WORKFORCE MANAGEMENT TOOLS 120
5.2.2 COMPLEXITIES IN THE INTEGRATION OF DIFFERENT WORKFORCE MANAGEMENT TOOLS 121
5.3 OPPORTUNITIES 121
5.3.1 DIGITALIZATION OF BUSINESS OPERATIONS 121
5.3.2 INCREASE IN DEMAND FOR FLEXIBLE MANAGEMENT RESOURCES 122
5.3.3 UPSURGE IN THE ADOPTION OF ARTIFICIAL INTELLIGENCE IN BUSINESS OPERATIONS 123
5.4 CHALLENGES 124
5.4.1 HIGH COST ASSOCIATED WITH THE PURCHASE AND DEPLOYMENT OF WORKFORCE MANAGEMENT SOLUTIONS 124
5.4.2 RISING NEED FOR REGULAR DATA MONITORING AND DATA INPUT SYSTEMS IN THE WORKFORCE 125
6 ASIA PACIFIC WORKFORCE MANAGEMENT MARKET, BY OFFERING 127
6.1 OVERVIEW 128
6.2 SOLUTIONS 129
6.2.1 TIME AND ATTENDANCE MANAGEMENT 130
6.2.2 LEAVE AND ABSENCE MANAGEMENT 130
6.2.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 130
6.2.4 WORKFORCE SCHEDULING 130
6.2.5 WORKFORCE ANALYTICS 130
6.2.6 BUDGETING AND FORECASTING 131
6.2.7 TASK MANAGEMENT 131
6.2.8 FATIGUE MANAGEMENT 131
6.2.9 OTHERS 131
6.3 SERVICES 131
6.3.1 CONSULTING 132
6.3.2 IMPLEMENTATION 132
6.3.3 TRAINING, SUPPORT AND MAINTENANCE 132
7 ASIA PACIFIC WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE 133
7.1 OVERVIEW 134
7.2 LARGE ENTERPRISE 135
7.3 SMALL & MEDIUM ENTERPRISES 136
8 ASIA PACIFIC WORKFORCE MANAGEMENT MARKET, BY OPERATING SYSTEMS 137
8.1 OVERVIEW 138
8.2 WINDOWS 139
8.3 ANDROID 140
8.4 IOS 140
8.5 LINUX 141
8.6 OTHERS 141
9 ASIA PACIFIC WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODEL 142
9.1 OVERVIEW 143
9.2 CLOUD 144
9.3 ON-PREMISES 145
10 ASIA PACIFIC WORKFORCE MANAGEMENT MARKET, BY END-USER 146
10.1 OVERVIEW 147
10.2 BANKING, FINANCIAL SERVICES AND INSURANCE 148
10.2.1 SOLUTIONS 149
10.2.1.1 TIME AND ATTENDANCE MANAGEMENT 149
10.2.1.2 LEAVE AND ABSENCE MANAGEMENT 150
10.2.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 150
10.2.1.4 WORKFORCE SCHEDULING 150
10.2.1.5 WORKFORCE ANALYTICS 150
10.2.1.6 BUDGETING AND FORECASTING 150
10.2.1.7 TASK MANAGEMENT 150
10.2.1.8 FATIGUE MANAGEMENT 150
10.2.1.9 OTHERS 150
10.2.2 SERVICES 151
10.2.2.1 CONSULTING 151
10.2.2.2 IMPLEMENTATION 151
10.2.2.3 TRAINING, SUPPORT AND MAINTENANCE 151
10.3 AUTOMOTIVE 152
10.3.1 SOLUTIONS 152
10.3.1.1 TIME AND ATTENDANCE MANAGEMENT 153
10.3.1.2 LEAVE AND ABSENCE MANAGEMENT 153
10.3.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 153
10.3.1.4 WORKFORCE SCHEDULING 153
10.3.1.5 WORKFORCE ANALYTICS 153
10.3.1.6 BUDGETING AND FORECASTING 154
10.3.1.7 TASK MANAGEMENT 154
10.3.1.8 FATIGUE MANAGEMENT 154
10.3.1.9 OTHERS 154
10.3.2 SERVICES 154
10.3.2.1 CONSULTING 154
10.3.2.2 IMPLEMENTATION 155
10.3.2.3 TRAINING, SUPPORT AND MAINTENANCE 155
10.4 TELECOM AND IT 155
10.4.1 SOLUTIONS 156
10.4.1.1 TIME AND ATTENDANCE MANAGEMENT 156
10.4.1.2 LEAVE AND ABSENCE MANAGEMENT 156
10.4.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 156
10.4.1.4 WORKFORCE SCHEDULING 157
10.4.1.5 WORKFORCE ANALYTICS 157
10.4.1.6 BUDGETING AND FORECASTING 157
10.4.1.7 TASK MANAGEMENT 157
10.4.1.8 FATIGUE MANAGEMENT 157
10.4.1.9 OTHERS 157
10.4.2 SERVICES 157
10.4.2.1 CONSULTING 158
10.4.2.2 IMPLEMENTATION 158
10.4.2.3 TRAINING, SUPPORT AND MAINTENANCE 158
10.5 MANUFACTURING 158
10.5.1 SOLUTIONS 159
10.5.1.1 TIME AND ATTENDANCE MANAGEMENT 159
10.5.1.2 LEAVE AND ABSENCE MANAGEMENT 159
10.5.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 159
10.5.1.4 WORKFORCE SCHEDULING 159
10.5.1.5 WORKFORCE ANALYTICS 160
10.5.1.6 BUDGETING AND FORECASTING 160
10.5.1.7 TASK MANAGEMENT 160
10.5.1.8 FATIGUE MANAGEMENT 160
10.5.1.9 OTHERS 160
10.5.2 SERVICES 160
10.5.2.1 CONSULTING 161
10.5.2.2 IMPLEMENTATION 161
10.5.2.3 TRAINING, SUPPORT AND MAINTENANCE 161
10.6 HEALTHCARE 161
10.6.1 SOLUTIONS 162
10.6.1.1 TIME AND ATTENDANCE MANAGEMENT 162
10.6.1.2 LEAVE AND ABSENCE MANAGEMENT 162
10.6.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 162
10.6.1.4 WORKFORCE SCHEDULING 163
10.6.1.5 WORKFORCE ANALYTICS 163
10.6.1.6 BUDGETING AND FORECASTING 163
10.6.1.7 TASK MANAGEMENT 163
10.6.1.8 FATIGUE MANAGEMENT 163
10.6.1.9 OTHERS 163
10.6.2 SERVICES 163
10.6.2.1 CONSULTING 164
10.6.2.2 IMPLEMENTATION 164
10.6.2.3 TRAINING, SUPPORT AND MAINTENANCE 164
10.7 DEFENSE AND GOVERNMENT 164
10.7.1 SOLUTIONS 165
10.7.1.1 TIME AND ATTENDANCE MANAGEMENT 165
10.7.1.2 LEAVE AND ABSENCE MANAGEMENT 165
10.7.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 165
10.7.1.4 WORKFORCE SCHEDULING 166
10.7.1.5 WORKFORCE ANALYTICS 166
10.7.1.6 BUDGETING AND FORECASTING 166
10.7.1.7 TASK MANAGEMENT 166
10.7.1.8 FATIGUE MANAGEMENT 166
10.7.1.9 OTHERS 166
10.7.2 SERVICES 166
10.7.2.1 CONSULTING 167
10.7.2.2 IMPLEMENTATION 167
10.7.2.3 TRAINING, SUPPORT AND MAINTENANCE 167
10.8 TRANSPORTATION AND LOGISTICS 167
10.8.1 SOLUTIONS 168
10.8.1.1 TIME AND ATTENDANCE MANAGEMENT 168
10.8.1.2 LEAVE AND ABSENCE MANAGEMENT 168
10.8.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 168
10.8.1.4 WORKFORCE SCHEDULING 169
10.8.1.5 WORKFORCE ANALYTICS 169
10.8.1.6 BUDGETING AND FORECASTING 169
10.8.1.7 TASK MANAGEMENT 169
10.8.1.8 FATIGUE MANAGEMENT 169
10.8.1.9 OTHERS 169
10.8.2 SERVICES 169
10.8.2.1 CONSULTING 170
10.8.2.2 IMPLEMENTATION 170
10.8.2.3 TRAINING, SUPPORT AND MAINTENANCE 170
10.9 CONSUMER GOODS AND RETAIL 170
10.9.1 SOLUTIONS 171
10.9.1.1 TIME AND ATTENDANCE MANAGEMENT 171
10.9.1.2 LEAVE AND ABSENCE MANAGEMENT 171
10.9.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 171
10.9.1.4 WORKFORCE SCHEDULING 172
10.9.1.5 WORKFORCE ANALYTICS 172
10.9.1.6 BUDGETING AND FORECASTING 172
10.9.1.7 TASK MANAGEMENT 172
10.9.1.8 FATIGUE MANAGEMENT 172
10.9.1.9 OTHERS 172
10.9.2 SERVICES 172
10.9.2.1 CONSULTING 173
10.9.2.2 IMPLEMENTATION 173
10.9.2.3 TRAINING, SUPPORT AND MAINTENANCE 173
10.10 ENERGY AND UTILITIES SOLUTIONS 173
10.10.1 SOLUTIONS 174
10.10.1.1 TIME AND ATTENDANCE MANAGEMENT 174
10.10.1.2 LEAVE AND ABSENCE MANAGEMENT 174
10.10.1.3 PLANNING AND SCHEDULING (SCHEDULING OPTIMIZATION) 174
10.10.1.4 WORKFORCE SCHEDULING 175
10.10.1.5 WORKFORCE ANALYTICS 175
10.10.1.6 BUDGETING AND FORECASTING 175
10.10.1.7 TASK MANAGEMENT 175
10.10.1.8 FATIGUE MANAGEMENT 175
10.10.1.9 OTHERS 175
10.10.2 SERVICES 175
10.10.2.1 CONSULTING 176
10.10.2.2 IMPLEMENTATION 176
10.10.2.3 TRAINING, SUPPORT AND MAINTENANCE 176
10.11 OTHERS 176
11 ASIA PACIFIC WORKFORCE MANAGEMENT MARKET, BY REGION 177
11.1 ASIA-PACIFIC 178
11.1.1 CHINA 193
11.1.2 JAPAN 205
11.1.3 SOUTH KOREA 217
11.1.4 INDIA 229
11.1.5 AUSTRALIA & NEW ZEALAND 241
11.1.6 SINGAPORE 253
11.1.7 THAILAND 265
11.1.8 INDONESIA 277
11.1.9 MALAYSIA 289
11.1.10 PHILIPPINES 301
11.1.11 REST OF ASIA-PACIFIC 313
12 ASIA PACIFIC WORKFORCE MANAGEMENT MARKET, COMPANY LANDSCAPE 314
12.1 COMPANY SHARE ANALYSIS: ASIA PACIFIC 314
13 SWOT ANALYSIS 315
14 COMPANY PROFILE 316
14.1 UKG INC. 316
14.1.1 COMPANY SNAPSHOT 316
14.1.2 COMPANY SHARE ANALYSIS 316
14.1.3 SOLUTION PORTFOLIO 317
14.1.4 RECENT DEVELOPMENTS 317
14.2 ADP, INC. 318
14.2.1 COMPANY SNAPSHOT 318
14.2.2 REVENUE ANALYSIS 318
14.2.3 COMPANY SHARE ANALYSIS 319
14.2.4 PORTFOLIO 319
14.2.5 RECENT DEVELOPMENTS 319
14.3 IBM CORPORATION 321
14.3.1 COMPANY SNAPSHOT 321
14.3.2 REVENUE ANALYSIS 321
14.3.3 COMPANY SHARE ANALYSIS 322
14.3.4 PRODUCT PORTFOLIO 322
14.3.5 RECENT DEVELOPMENTS 322

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