Short Description
Asia-Pacific Telecom Managed Services Market, By Type (Managed Data Center Services, Managed Network Services, Managed Communication and Collaboration Services, Managed Security Services, Managed Mobility Services, and Others), Managed Information Service (MIS) (Business Process Management, Managed Operational Support Systems/Business Support Systems, Project & Portfolio Management, and Others), Deployment Model (On-Premise and Cloud), Organization Size (Large Enterprises and Small and Medium Enterprises (SMES)), Country (China, South Korea, Japan, India, Australia, Singapore, Malaysia, Indonesia, Thailand, Philippines, Rest of Asia-Pacific) Industry Trends and Forecast to 2029
Market Definition:
A managed service is the task handled by a third party, frequently in the context of the business it services. Managed services are used to cut expenses, enhance service quality, or free up internal teams to work on duties that are unique to the specific company, and it is a means to delegate general chores to a specialist. A managed service provider is a business that offers these services. A managed services provider is often an IT services provider that manages and assumes responsibility for providing a defined set of services to its clients.
Telecom managed services enable organizations to reduce their costs in business operations, which allows them to concentrate more on essential business exercises and fundamental techniques, cut down dangers related to business operations, and upgrade operational effectiveness and precision.
Market Segmentation:
The Asia-Pacific telecom managed services market is segmented based on type, managed information service (MIS), deployment model, and organization size.
On the basis of type, the Asia-Pacific telecom managed services market is segmented into managed data center services, managed network services, managed communication and collaboration services, managed security services, managed mobility services, and others
On the basis of managed information service (MIS), the Asia-Pacific telecom managed services market is segmented into business process management, managed operational support systems/business support systems, project & portfolio management, and others
On the basis of deployment model, the Asia-Pacific telecom managed services market has been segmented into on-premise and cloud
On the basis of organization size, the Asia-Pacific telecom managed services market is segmented into large enterprises and small and medium enterprises (SMES)
Market Players
Some of the key market players in the Asia-Pacific telecom managed services market are listed below:
FUJITSU
DXC Technology Company
IBM Corporation
Cognizant
Wipro Limited
Capgemini
Accenture
Tata Consultancy Services Limited
HCL Technologies Limited
NTT DATA Corporation
Verizon
Cisco Systems, Inc.
ZTE Corporation
Huawei Technologies Co., Ltd.
Telefonaktiebolaget LM Ericsson
AT&T Intellectual Property
Nokia Corporation
Lumen Technologies
RACKSPACE TECHNOLOGY, INC.
Comarch SA
Tech Mahindra Limited
Infosys Limited
GTT Communications, Inc.
BT
Unisys
TABLE OF CONTENTS
1 INTRODUCTION 33
1.1 OBJECTIVES OF THE STUDY 33
1.2 MARKET DEFINITION 33
1.3 OVERVIEW OF ASIA PACIFIC TELECOM MANAGED SERVICES MARKET 33
1.4 CURRENCY AND PRICING 35
1.5 LIMITATIONS 35
1.6 MARKETS COVERED 36
2 MARKET SEGMENTATION 39
2.1 MARKETS COVERED 39
2.2 GEOGRAPHICAL SCOPE 40
2.3 YEARS CONSIDERED FOR THE STUDY 41
2.4 DBMR TRIPOD DATA VALIDATION MODEL 42
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 45
2.6 DBMR MARKET POSITION GRID 46
2.7 VENDOR SHARE ANALYSIS 48
2.8 MULTIVARIATE MODELING 49
2.9 TYPE TIMELINE CURVE 49
2.10 SECONDARY SOURCES 50
2.11 ASSUMPTIONS 50
3 EXECUTIVE SUMMARY 51
4 PREMIUM INSIGHTS 54
4.1 REGULATORY FRAMEWORK 56
4.1.1 REGULATIONS FOR U.S. 56
4.1.2 REGULATIONS FOR U.K. 57
4.1.3 REGULATIONS FOR SPAIN 57
4.1.4 REGULATIONS FOR NETHERLANDS 58
4.1.5 REGULATIONS FOR JAPAN 58
4.2 PESTEL ANALYSIS 59
4.2.1 POLITICAL FACTORS: 59
4.2.2 ECONOMIC FACTORS: 59
4.2.3 SOCIAL FACTORS: 59
4.2.4 TECHNOLOGICAL FACTORS: 60
4.2.5 ENVIRONMENTAL FACTORS: 60
4.2.6 LEGAL FACTORS: 60
4.3 PORTERS MODEL 61
4.4 TECHNOLOGICAL ANALYSIS 61
4.4.1 BIG DATA AND ANALYTICS 61
4.4.2 CLOUD COMPUTING 62
4.4.3 ARTIFICIAL INTELLIGENCE 62
4.4.4 MACHINE LEARNING 63
5 MARKET OVERVIEW 64
5.1 DRIVERS 66
5.1.1 INCREASING NEED FOR BUSINESS AGILITY 66
5.1.2 RISING CUSTOMER FOCUS TOWARDS ENHANCED COST, EFFICIENCY, AND EASY DEPLOYMENT 66
5.1.3 GROWING PREFERENCE FOR CLOUD TECHNOLOGY AND ITS SIGNIFICANCE IN PROCESS AUTOMATION 67
5.1.4 SURGING DEMAND FOR DATA CENTERS 67
5.1.5 HEIGHTENED DEPENDENCY ON CLOUD IDENTITY AND ACCESS MANAGEMENT SOLUTIONS 68
5.1.6 RAPID GROWTH IN DIGITALIZATION ACROSS BUSINESS 69
5.2 RESTRAINT 69
5.2.1 GROWING DATA SECURITY AND PRIVACY CONCERNS 69
5.3 OPPORTUNITIES 70
5.3.1 FOCUS ON MULTI-WORKFLOW SCHEDULING OF BUSINESS 70
5.3.2 EMERGENCE OF DIGITAL TECHNOLOGIES, NAMELY AI, IOT, AND CLOUD COMPUTING 71
5.3.3 GROWING DEMAND FOR DIGITAL SKILLS IN UNDERDEVELOPED ECONOMIES 71
5.3.4 INCREASING GROWTH IN THE TELECOM INDUSTRY 72
5.4 CHALLENGE 72
5.4.1 LACK OF SKILLED WORKFORCE AND HIGH ATTRITION RATE 72
6 ASIA PACIFIC TELECOM MANAGED SERVICES MARKET, BY TYPE 73
6.1 OVERVIEW 74
6.2 MANAGED DATA CENTER SERVICES 75
6.2.1 STORAGE MANAGEMENT 76
6.2.2 SERVER MANAGEMENT 76
6.2.3 MANAGED PRINT SERVICES 76
6.2.4 OTHERS 76
6.3 MANAGED NETWORK SERVICES 76
6.3.1 MANAGED WIDE AREA NETWORK 77
6.3.2 NETWORK MONITORING 77
6.3.3 MANAGED NETWORK SECURITY 77
6.3.4 MANAGED LOCAL AREA NETWORK 78
6.3.5 MANAGED WIRELESS FIDELITY 78
6.3.6 MANAGED VIRTUAL PRIVATE NETWORK 78
6.4 MANAGED COMMUNICATION AND COLLABORATION SERVICES 78
6.4.1 MANAGED VOICE OVER INTERNET PROTOCOL (VOIP) 79
6.4.2 MANAGED UNIFIED COMMUNICATION AS A SERVICE (UCAAS) 79
6.4.3 OTHERS 79
6.5 MANAGED SECURITY SERVICES 79
6.5.1 MANAGED IDENTITY AND ACCESS MANAGEMENT 80
6.5.2 MANAGED FIREWALL 81
6.5.3 MANAGED ANTIVIRUS/ANTIMALWARE 81
6.5.4 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS 81
6.5.5 MANAGED VULNERABILITY MANAGEMENT 81
6.5.6 MANAGED UNIFIED THREAT MANAGEMENT 81
6.5.7 MANAGED RISK AND COMPLIANCE MANAGEMENT 81
6.5.8 MANAGED ENCRYPTION 81
6.5.9 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT 81
6.5.10 OTHERS 81
6.6 MANAGED MOBILITY SERVICES 82
6.6.1 APPLICATION MANAGEMENT 82
6.6.2 DEVICE LIFE CYCLE MANAGEMENT 83
6.7 OTHERS 83
7 ASIA PACIFIC TELECOM MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE (MIS) 84
7.1 OVERVIEW 85
7.2 BUSINESS PROCESS MANAGEMENT 86
7.3 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS 87
7.4 PROJECT & PORTFOLIO MANAGEMENT 87
7.5 OTHERS 88
8 ASIA PACIFIC TELECOM MANAGED SERVICES MARKET, BY DEPLOYMENT MODEL 89
8.1 OVERVIEW 90
8.2 CLOUD 91
8.3 ON-PREMISE 92
9 ASIA PACIFIC TELECOM MANAGED SERVICES MARKET, BY ORGANIZATION SIZE 93
9.1 OVERVIEW 94
9.2 LARGE ENTERPRISES 95
9.2.1 CLOUD 96
9.2.2 ON-PREMISE 96
9.3 SMALL AND MEDIUM ENTERPRISES (SMES) 96
9.3.1 CLOUD 97
9.3.2 ON-PREMISE 97
10 ASIA PACIFIC TELECOM MANAGED SERVICES MARKET, BY REGION 98
10.1 ASIA-PACIFIC 99
10.1.1 CHINA 106
10.1.2 JAPAN 110
10.1.3 SOUTH KOREA 114
10.1.4 INDIA 118
10.1.5 AUSTRALIA 122
10.1.6 SINGAPORE 126
10.1.7 THAILAND 130
10.1.8 INDONESIA 134
10.1.9 MALAYSIA 138
10.1.10 PHILIPPINES 142
10.1.11 REST OF ASIA-PACIFIC 146
11 ASIA PACIFIC TELECOM MANAGED SERVICES MARKET: COMPANY LANDSCAPE 147
11.1 COMPANY SHARE ANALYSIS: ASIA PACIFIC 147
12 SWOT ANALYSIS 148
13 COMPANY PROFILE 149
13.1 IBM CORPORATION 149
13.1.1 COMPANY SNAPSHOT 149
13.1.2 REVENUE ANALYSIS 149
13.1.3 COMPANY SHARE ANALYSIS 150
13.1.4 SERVICE PORTFOLIO 150
13.1.5 RECENT DEVELOPMENTS 150
13.2 ACCENTURE 152
13.2.1 COMPANY SNAPSHOT 152
13.2.2 REVENUE ANALYSIS 152
13.2.3 COMPANY SHARE ANALYSIS 153
13.2.4 SERVICE PORTFOLIO 153
13.2.5 RECENT DEVELOPMENTS 153
13.3 HUAWEI TECHNOLOGIES CO., LTD. 155
13.3.1 COMPANY SNAPSHOT 155
13.3.2 REVENUE ANALYSIS 155
13.3.3 COMPANY SHARE ANALYSIS 156
13.3.4 PRODUCT PORTFOLIO 156
13.3.5 RECENT DEVELOPMENT 156
13.4 AT&T INTELLECTUAL PROPERTY 157
13.4.1 COMPANY SNAPSHOT 157
13.4.2 REVENUE ANALYSIS 157
13.4.3 COMPANY SHARE ANALYSIS 158
13.4.4 PRODUCT PORTFOLIO 158
13.4.5 RECENT DEVELOPMENT 158
13.5 VERIZON 159
13.5.1 COMPANY SNAPSHOT 159
13.5.2 REVENUE ANALYSIS 159
13.5.3 COMPANY SHARE ANALYSIS 160
13.5.4 PRODUCT PORTFOLIO 160
13.5.5 RECENT DEVELOPMENTS 160
13.6 TELEFONAKTIEBOLAGET LM ERICSSON 161
13.6.1 COMPANY SNAPSHOT 161
13.6.2 REVENUE ANALYSIS 161
13.6.3 PRODUCT PORTFOLIO 162
13.6.4 RECENT DEVELOPMENT 162
13.7 BT 163
13.7.1 COMPANY SNAPSHOT 163
13.7.2 REVENUE ANALYSIS 163
13.7.3 PRODUCT PORTFOLIO 164
13.7.4 RECENT DEVELOPMENT 164
13.8 CAPGEMINI 165
13.8.1 COMPANY SNAPSHOT 165
13.8.2 REVENUE ANALYSIS 165
13.8.3 SERVICE PORTFOLIO 166
13.8.4 RECENT DEVELOPMENTS 166
13.9 CISCO SYSTEMS, INC. 167
13.9.1 COMPANY SNAPSHOT 167
13.9.2 REVENUE ANALYSIS 167
13.9.3 PRODUCT PORTFOLIO 168
13.9.4 RECENT DEVELOPMENTS 168
13.10 COGNIZANT 169
13.10.1 COMPANY SNAPSHOT 169
13.10.2 REVENUE ANALYSIS 169
13.10.3 SERVICE PORTFOLIO 170
13.10.4 RECENT DEVELOPMENTS 170
13.11 COMARCH SA 171
13.11.1 COMPANY SNAPSHOT 171
13.11.2 REVENUE ANALYSIS 171
13.11.3 PRODUCT PORTFOLIO 172
13.11.4 RECENT DEVELOPMENT 172
13.12 DXC TECHNOLOGY COMPANY 173
13.12.1 COMPANY SNAPSHOT 173
13.12.2 REVENUE ANALYSIS 173
13.12.3 SERVICE PORTFOLIO 174
13.12.4 RECENT DEVELOPMENT 174
13.13 FUJITSU 175
13.13.1 COMPANY SNAPSHOT 175
13.13.2 REVENUE ANALYSIS 175
13.13.3 PRODUCT PORTFOLIO 176
13.13.4 RECENT DEVELOPMENT 176
13.14 GTT COMMUNICATIONS, INC. 177
13.14.1 COMPANY SNAPSHOT 177
13.14.2 PRODUCT PORTFOLIO 177
13.14.3 RECENT DEVELOPMENT 177
13.15 HCL TECHNOLOGIES LIMITED 178
13.15.1 COMPANY SNAPSHOT 178
13.15.2 REVENUE ANALYSIS 178
13.15.3 PRODUCT PORTFOLIO 179
13.15.4 RECENT DEVELOPMENT 179
13.16 INFOSYS LIMITED 180
13.16.1 COMPANY SNAPSHOT 180
13.16.2 REVENUE ANALYSIS 180
13.16.3 PRODUCT PORTFOLIO 181
13.16.4 RECENT DEVELOPMENTS 181
13.17 LUMEN TECHNOLOGIES 182
13.17.1 COMPANY SNAPSHOT 182
13.17.2 REVENUE ANALYSIS 182
13.17.3 PRODUCT PORTFOLIO 183
13.17.4 RECENT DEVELOPMENT 183
13.18 NOKIA CORPORATION 184
13.18.1 COMPANY SNAPSHOT 184
13.18.2 REVENUE ANALYSIS 184
13.18.3 PRODUCT PORTFOLIO 185
13.18.4 RECENT DEVELOPMENT 185
13.19 NTT DATA CORPORATION 186
13.19.1 COMPANY SNAPSHOT 186
13.19.2 REVENUE ANALYSIS 186
13.19.3 SERVICES PORTFOLIO 187
13.19.4 RECENT DEVELOPMENT 187
13.20 RACKSPACE TECHNOLOGY, INC. 188
13.20.1 COMPANY SNAPSHOT 188
13.20.2 REVENUE ANALYSIS 189
13.20.3 PRODUCT PORTFOLIO 189
13.20.4 RECENT DEVELOPMENT 189
13.21 TATA CONSULTANCY SERVICES LIMITED 190
13.21.1 COMPANY SNAPSHOT 190
13.21.2 REVENUE ANALYSIS 190
13.21.3 SERVICE PORTFOLIO 191
13.21.4 RECENT DEVELOPMENTS 191
13.22 TECH MAHINDRA LIMITED 192
13.22.1 COMPANY SNAPSHOT 192
13.22.2 REVENUE ANALYSIS 192
13.22.3 PRODUCT PORTFOLIO 193
13.22.4 RECENT DEVELOPMENTS 193
13.23 UNISYS 194
13.23.1 COMPANY SNAPSHOT 194
13.23.2 REVENUE ANALYSIS 194
13.23.3 PRODUCT PORTFOLIO 195
13.23.4 RECENT DEVELOPMENT 195
13.24 WIPRO LIMITED 196
13.24.1 COMPANY SNAPSHOT 196
13.24.2 REVENUE ANALYSIS 196
13.24.3 PRODUCT PORTFOLIO 197
13.24.4 RECENT DEVELOPMENTS 197
13.25 ZTE CORPORATION 199
13.25.1 COMPANY SNAPSHOT 199
13.25.2 REVENUE ANALYSIS 199
13.25.3 PRODUCT PORTFOLIO 200
13.25.4 RECENT DEVELOPMENT 200
14 QUESTIONNAIRE 201
15 RELATED REPORTS 205